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Ratings and Reviews 0 Ratings
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What is chatlyn?
Engage with customers via their preferred communication methods, whether it relates to room service, concierge assistance, or making reservations. Every message is efficiently captured, ensuring that the ticketing system directs it to the appropriate team for a prompt response. Our server's location and data storage solutions are consistently updated, providing you with a secure communication environment. Your team can interact with customers confidently and seamlessly. If your staff frequently operates away from a stationary location, there’s no need to worry; our applications for Android and iOS are readily available for download from official stores, enabling your team to reply to inquiries while on the go, ensuring that customer service remains uninterrupted and efficient. This flexibility allows your team to maintain high engagement levels and satisfaction even in fast-paced situations.
What is Bookboost?
Maintain round-the-clock accessibility in your communication with guests by incorporating a live chat feature on your hotel’s website, allowing for seamless message exchanges at any hour. With the use of automated messaging, you can ensure that guest inquiries are promptly addressed, whether it's during the day or late at night. Streamline all your messaging channels—such as SMS, Facebook Messenger, email, and WhatsApp—into a single cohesive inbox to enhance efficiency. This consolidation enables quick responses to guest questions, the delegation of tasks among team members, and effective tracking of all interactions. Offer essential, personalized information tailored to each guest’s stay while also utilizing this system as a powerful tool for cross-selling additional services. Effectively segment and manage guest profiles, scheduling customized messages and promotional offers based on criteria like arrival dates and group sizes, which guarantees that you connect with the right guest at the ideal moment. Harness the connectivity provided by your Property Management System (PMS) to deliver a personalized and focused messaging experience for your guests. With this integrated approach, you can easily engage with guests through their preferred messaging platforms instantly. Maintain open lines of communication, and you will likely see a significant increase in guest satisfaction as a result. Ultimately, a responsive and personalized communication strategy will turn guests into loyal patrons.
Integrations Supported
Facebook Messenger
Telegram
FLEXIPASS
Facebook
Instagram
Integrations Supported
Facebook Messenger
Telegram
4SUITES
5stelle*
Booking.com
Clock PMS+
LINE
API Availability
API Availability
Pricing Information
€49 per month
Free Trial Offered?
Pricing Information
€99 per month
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
chatlyn
Date Founded
2022
Company Location
Austria
Company Website
chatlyn.com
Company Facts
Organization Name
Bookboost
Date Founded
2016
Company Location
Sweden
Company Website
www.bookboost.io
Categories and Features
Customer Communications Management
Not specified
Guest Messaging
Not specified
Live Chat
Not specified
Categories and Features
Guest Messaging
Not specified
Hotel CRM
Not specified