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Ratings and Reviews 0 Ratings
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What is chatlyn?
Engage with customers via their preferred communication methods, whether it relates to room service, concierge assistance, or making reservations. Every message is efficiently captured, ensuring that the ticketing system directs it to the appropriate team for a prompt response. Our server's location and data storage solutions are consistently updated, providing you with a secure communication environment. Your team can interact with customers confidently and seamlessly. If your staff frequently operates away from a stationary location, there’s no need to worry; our applications for Android and iOS are readily available for download from official stores, enabling your team to reply to inquiries while on the go, ensuring that customer service remains uninterrupted and efficient. This flexibility allows your team to maintain high engagement levels and satisfaction even in fast-paced situations.
What is RoomChecking?
Elevate your property's operational efficiency with RoomChecking, a versatile management ecosystem custom-designed for your hotel's specific processes. Our solution orchestrates interdepartmental workflows spanning housekeeping coordination, facility maintenance, customer service delivery, and resource management through smart technology that simplifies task distribution, strengthens communication channels, and creates transparent accountability structures.
The platform creates powerful connections with premier hospitality management systems like MEWS, harnessing dynamic occupancy data, room readiness indicators, and personalized guest profiles to generate optimized service schedules and work assignments. Frontline teams receive concise, actionable instructions while leadership gains comprehensive oversight to monitor productivity, reallocate resources, and proactively manage operational challenges.
Engineered for flexibility across independent boutiques and multinational portfolios alike, RoomChecking handles sophisticated operational requirements including diverse occupancy patterns (from overnight to extended residency), cross-platform system integration, and adherence to jurisdiction-specific compliance standards. Our robust architecture has demonstrated enterprise-level performance, successfully coordinating service delivery for over 16,000 accommodations during the Paris Olympic Games.
Implement RoomChecking to transform daily property management with enhanced visibility and structural organization, ensuring service quality standards, fostering team connectivity, and delivering exceptional hospitality experiences.
Integrations Supported
FLEXIPASS
Facebook
Facebook Messenger
Instagram
Telegram
WhatsApp
API Availability
API Availability
Has API
Pricing Information
€49 per month
Free Trial Offered?
Pricing Information
$199 per month
RoomChecking offers customized pricing tailored specifically to your property's size. Our flexible subscription model scales with your room count, ensuring you only pay for what you need. Contact our team today for a personalized quote designed for your hotel's unique requirements and discover how affordable operational excellence can be.
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
On-Site Training
Company Facts
Organization Name
chatlyn
Date Founded
2022
Company Location
Austria
Company Website
chatlyn.com
Company Facts
Organization Name
RoomChecking
Date Founded
2013
Company Location
France
Company Website
www.roomchecking.com/en
Categories and Features
Customer Communications Management
Not specified
Guest Messaging
Not specified
Live Chat
Not specified
Categories and Features
Building Maintenance
Not specified
Cleaning Services
Not specified
Facility Management
Not specified
Guest Messaging
Not specified
Hospitality Property Management
Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Multi-Property
Reservations Management
Reviews Management
Single Property
Hotel Guest Experience
Not specified
Hotel Housekeeping
Not specified
Hotel Management
Not specified
Lost and Found
Not specified