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Ratings and Reviews 8 Ratings
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What is CUX?
CUX is a digital experience analytics and behavioral intelligence platform that helps organizations understand user interactions, identify conversion barriers, and improve the performance of websites and native mobile applications. The software combines quantitative analytics with qualitative behavioral information to explain where users encounter difficulties and why they abandon important workflows. Its Goal-Oriented Analytics methodology organizes user behavior around defined business objectives, conversion funnels, and customer journey stages. Automatic event capture records clicks, scrolling activity, gestures, and other interactions without requiring manual configuration of every event. Session recordings and heatmaps enable teams to examine user behavior, investigate confusing interfaces, and identify obstacles affecting engagement and conversions. Proprietary Experience Metrics automatically detect frustration signals such as rage clicks, chaotic mouse movements, and ineffective interactions to highlight experiences that require attention. Conversion Waterfalls connect funnel performance with relevant user sessions and behavioral evidence, helping teams determine which problems have the greatest impact on business outcomes. Mobile analytics capabilities include session replay, touch interaction mapping, behavioral recognition, and user flow visualization for iOS, Android, React Native, and Flutter applications. Cross-platform tracking uses a Universal User ID to connect website and mobile application visits, providing a more complete understanding of customer journeys across devices. The platform includes AI-assisted behavioral analysis and access to dedicated Digital Experience Analysts who review findings, identify usability barriers, and deliver prioritized recommendations for improving digital experiences.
What is Mixpanel?
Mixpanel aims to foster innovation across various sectors. Beyond being a mere company, it provides essential services to enterprises, enabling them to leverage its engagement and analytics platform to gain insights into user interactions, conversions, retention, and engagement in real-time across web, mobile, and smart devices. This valuable data empowers businesses to enhance their products and overall operations. With a client base exceeding 26,000 companies globally, Mixpanel caters to a diverse range of industries, counting notable names like Samsung, Twitter, and BMW among its clientele. The company's headquarters are located in San Francisco, while it also maintains offices in several key cities, including New York City, Seattle, Austin, London, Paris, Barcelona, and Singapore, demonstrating its international reach and commitment to supporting innovation worldwide.
Integrations Supported
Cuoral
Data Virtuality
FuseCommander
Gatsby
GrowthBook
HappyFox Chat
Hevo
IcePanel
Kochava
Matillion
API Availability
API Availability
Pricing Information
€79 per month
CUX offers 2 pricing models: Business (starting at €79/month) and Enterprise (with custom quote).
CUX offers also a free trial – no expiration date and no credit card required.
CUX offers also a free trial – no expiration date and no credit card required.
Free Trial Offered?
Pricing Information
$89 per month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Windows
Mac
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
cux.io
Date Founded
2019
Company Location
Poland
Company Website
cux.io
Company Facts
Organization Name
Mixpanel
Date Founded
2009
Company Location
United States
Company Website
mixpanel.com
Categories and Features
Customer Experience
Analytics
Customer Segmentation
Dashboard
Multi-Channel Collection
Sentiment Analysis
Trend Analysis
Digital Analytics
Not specified
Product Analytics
Automatic Data Capture
Customer Journey Analytics
Data History Retention
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation
Categories and Features
AB Testing
Audience Targeting
Campaign Segmentation
Funnel Analysis
Multivariate Testing
Split Testing
Statistical Relevance Analysis
Test Scheduling
Visual Editor
Conversion Tracking
Not specified
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Feedback Collection
Video Content
Customer Journey Mapping Tools
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Customer Retention
Not specified
Data Analysis
Data Visualization
High Volume Processing
Predictive Analytics
Digital Analytics
Not specified
eCommerce Analytics
Not specified
eCommerce Tools
Not specified
Machine Learning
ML Algorithm Library
Model Training
Predictive Modeling
Statistical / Mathematical Tools
Visualization
Marketing Analytics
A/B Testing
Campaign Management
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
Website Analytics
Mobile App Analytics
A/B Testing
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Predictive Analytics
AI / Machine Learning
Product Analytics
Not specified
Product Management
Collaboration
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Resource Management
Web Analytics
Goal Tracking
User Interaction Tracking
Website Optimization Tools
Performance Metrics
Problem Area Alerts