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What is deepdots?

deepdots is a powerful customer intelligence platform designed to transform how businesses collect, analyze, and act on customer feedback by delivering unified, real-time insights. It consolidates all feedback from various channels into a single platform, eliminating data silos and empowering teams with human-level accurate AI analysis that identifies trends, sentiment, and themes with reliability. The platform’s AI-powered surveys dynamically tailor questions based on user input, ensuring responses are precise and actionable. Businesses can deploy customizable AI agents that proactively search, evaluate, and categorize feedback data to flag issues like negative-to-positive sentiment shifts or rising support ticket volumes. deepdots automates 100% of manual feedback processes, enabling companies to gain 40% more actionable insights while reducing time spent analyzing data by 75%. Its commitment to privacy is demonstrated by hosting proprietary AI models on private European servers without training on customer data. deepdots meets enterprise security standards with SOC 2 Type II certification and regular vulnerability testing. The platform integrates seamlessly with all data sources, giving businesses a comprehensive understanding of customer sentiment and behavior. Deepdots treats clients as partners, providing ongoing support and adaptation of AI models to fit evolving business needs. This combination of advanced AI technology, privacy, and partnership ensures companies can make faster, smarter decisions that enhance customer experiences and business outcomes.

What is Viven?

Viven creates bespoke "Digital Twins" for employees by developing customized language models that reflect their real work activities, including emails, meetings, documents, and chat exchanges, thus enabling these digital counterparts to replicate the individual's thought processes, writing nuances, and behavioral patterns. Acting as a constant companion, the twin retains crucial information, prepares users for future meetings, nudges teams when projects face delays, drafts follow-up communications, and allows colleagues to ask questions directly, thereby maintaining workflow efficiency even when the original employee is unavailable. The platform provides enterprise-level deployment options, supporting SaaS, private VPC, or on-premises configurations, all featuring detailed role-based access controls, extensive audit trails, and strong data governance measures. Furthermore, Viven integrates effortlessly with a variety of tools such as Gmail, Slack, Microsoft Teams, Outlook, Google Drive, OneDrive, Jira, Salesforce, among others, which equips the twin with a comprehensive understanding of the user's work context. This integration significantly boosts productivity by enabling the twin to operate seamlessly across multiple applications, ensuring that the employee's influence remains present even during their absence. Additionally, the approach not only streamlines communication but also fosters a collaborative environment, enhancing team dynamics and project outcomes.

Media

Media

Integrations Supported

Integrations Supported

Box
Cisco Webex
Confluence
GitHub
Gmail
Google Calendar
Google Drive
Google Meet
Jira
Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
Salesforce
Slack
Zoom

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

deepdots

Date Founded

2023

Company Location

Denmark

Company Website

deepdots.com

Company Facts

Organization Name

Viven

Date Founded

2025

Company Location

United States

Company Website

viven.ai/

Categories and Features

Agentic AI

Not specified

AI Agents

Not specified

AI Tools

Not specified

Survey

Not specified

Categories and Features

Agentic AI

Not specified

AI Agents

Not specified

AI Productivity

Not specified

AI Tools

Not specified

Digital Twin

Not specified

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