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Ratings and Reviews 2 Ratings
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What is dinerr?
Dinerr is a robust cloud-based solution tailored for restaurant owners, managers, and front-of-house staff, offering a wide range of features such as digital menus, QR code ordering, guest payment processing, and options for online pickup and delivery services. Its dashboard allows for efficient management of live orders, kitchen workflows, table assignments, reservations, waitlists, guest communications, and analytics. Furthermore, Dinerr Mobile enables staff to manage orders and tables from iPhone, iPad, and Android devices, while the web application remains accessible through any internet browser. The Pro version elevates the user experience with sophisticated tools for reservations, table management, analytics, and staffing, and the Premium tier adds functionalities like AI-driven phone answering, Google Business Profile management, review tracking, staff scheduling, payroll-hour monitoring, and various POS system integrations. Restaurants can connect with platforms such as Square, Clover, Uber Direct, and QuickBooks Online when available, ensuring a versatile operational experience. The platform provides global access to its menus and management features, although payment processing and partner integrations may differ based on the country and provider. The Free Plan includes fundamental functions like digital menus, QR ordering, and guest payment capabilities, while premium plans offer a 14-day free trial, giving potential users a chance to test the platform's extensive features before making a commitment. Overall, Dinerr is dedicated to optimizing restaurant operations and improving customer experiences across a multitude of locations, ultimately fostering greater efficiency and satisfaction within the dining industry. By leveraging technology, Dinerr aims to simplify complex processes and empower restaurant teams to focus on delivering exceptional service.
What is Eat App?
Our platform is equipped with a wide array of features, enabling you to focus more on crafting outstanding guest experiences while your restaurant operates seamlessly in the background. With our table management system, your staff will be empowered to meet their objectives efficiently. They will have the capability to maximize their seating capacity, effectively manage guest flow, and save precious time that would otherwise be spent juggling various tasks. You can gain insights into your restaurant's operations through advanced tools such as timelines, grids, floor plans, and lists, each specifically designed to enhance your operational efficiency. These tools help you avoid common pitfalls like double bookings, overflow situations, and kitchen capacity issues, ensuring that every service runs without a hitch. Maintaining optimal capacity has become standard practice, as our volume capping and pacing features allow you to effortlessly manage guest seating. Additionally, intelligent in-app recommendations will assist you in optimizing seating arrangements, while Eat App evaluates your availability to automatically fill your restaurant, ensuring that you maximize your revenue potential. In doing so, the platform not only streamlines operations but also enhances the overall dining experience for your guests.
Integrations Supported
Stripe
Clover
Google Business Profile
Integrations Supported
Stripe
Aloha Cloud by NCR Voyix
Avaya Aura
Checkout.com
Genesys Cloud CX
Heartland Restaurant
Heartland Retail
Maitre'D POS
API Availability
API Availability
Has API
Pricing Information
$0/month subscription
Free Plan ($0). Pro and Premium include a 14-day trial of Premium features; a card is required at signup, and the selected paid plan starts after the trial unless canceled or downgraded. Annual billing is advertised at 20% less than monthly billing. Free guest card payments incur a 1% dinerr platform fee plus Stripe processing charges; Pro and Premium waive dinerr’s fee. White-glove onboarding is a $499 one-time add-on for paid plans. Optional AI Phone Plus is $99/month (1,500 minutes, then $0.10/minute); AI Phone Max is $249/month (1,500 minutes, then $0.22/minute).
Free Version
Free Trial Offered?
Pricing Information
$0/month
Free Plan: $0/month
Starter Plan: $49/month
Basic Plan: $119/month
Pro Plan: $209/month
Starter Plan: $49/month
Basic Plan: $119/month
Pro Plan: $209/month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
dinerr LLC
Company Location
United States
Company Website
dinerr.com
Company Facts
Organization Name
Eat App
Date Founded
2015
Company Location
United Arab Emirates
Company Website
restaurant.eatapp.co
Categories and Features
Online Ordering
Not specified
Restaurant Management
Not specified
Restaurant Reservations
Not specified
Categories and Features
Restaurant Management
Employee Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Table Management
Wait List Management
Waitstaff Management
Restaurant Reservations
Capacity Monitoring
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management