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What is DirectDialogs?

Discover an all-encompassing loyalty platform that seamlessly integrates with your point of sale (POS), mobile application, website, e-commerce systems, and communication avenues. Our fully customizable white-label service enables you to design and oversee a personalized loyalty program tailored for both single and multi-location enterprises within our award-winning framework. Every interaction your customers have, whether at the POS, through mobile, or on the website, will be exclusively with your brand, while our platform works quietly in the background. You can choose to issue reward cards featuring your logo or initiate a cardless loyalty program through mobile numbers. Furthermore, mobile applications serve as a fantastic avenue for enhancing customer engagement, allowing users to check their points balance, locate the nearest store, and explore current offers. Additionally, our standalone loyalty app, available for both Android and iOS, can be customized to meet your precise business needs, ensuring it reflects your brand's identity and objectives. This level of adaptability enhances the customer experience, fostering loyalty and motivating repeat transactions, which ultimately contributes to your business's growth. By integrating these various components, you create a cohesive ecosystem that keeps your customers connected and engaged with your brand.

What is Thirdshelf?

Customers earn points based on how much they spend, which enables businesses to either promote or restrict point accumulation based on the specific product, brand, or customer type. To effectively engage customers, businesses can send timely and personalized email promotions, while special deals can attract those who haven't shopped recently. Businesses have the option to create their own customer segments or make use of the pre-existing segments provided by the service. To assess the loyalty program's success, linking it to sales performance is essential. An efficient workflow for staff results in a faster checkout process for customers, enhancing their experience. It's crucial to weave your brand identity throughout your loyalty program, and you can easily integrate it with your point of sale system to start using Thirdshelf within just a few minutes. You can launch a loyalty program at no cost for the first 250 members, after which a modest fee of $7 per month applies for every additional 250 members, as per the Regular Plan. For those with an existing loyalty program, assistance is available to transfer members and their reward balances for a one-time fee. You can access all features without any initial payments until you enroll at least 250 participants in your loyalty program, offering a risk-free way to enhance customer engagement and retention. This adaptability allows businesses to refine their loyalty tactics as they develop, ensuring they remain competitive in the market. With such a comprehensive approach, companies can truly maximize the benefits of their loyalty initiatives.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$15.00/month
Free Trial Offered?
Free Version

Pricing Information

$69.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DirectDialogs

Date Founded

2011

Company Location

United States

Company Website

www.directdialogs.com

Company Facts

Organization Name

Thirdshelf

Company Website

www.thirdshelf.com

Categories and Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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