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What is docuTRAK?

Clients can take advantage of the docuTRAK portal to make their requests and keep track of their status. It is vital to provide detailed instructions for each type of service to better assist clients in submitting their requests. Moreover, it is important to keep your staff updated on the latest policies and procedures, enabling HR to effectively manage and promote the sharing of information among team members. In addition to simply documenting actions within a workflow case, docuTRAK provides a “snapshot view” that displays all documents related to that case for quick reference. Supervisors can also access their team members' inboxes to review activities and reassign cases if needed. The system enhances accountability by tracking consultation requests from all users. docuTRAK Online serves as a powerful business collaboration platform, with all documents organized in a centralized registry, which supports various actions across multiple workflows. This interconnected approach not only simplifies processes but also encourages effective communication throughout the organization. By utilizing docuTRAK, businesses can significantly improve their operational efficiency and client service experience.

What is DocuTrack?

DocuTrack® is an all-encompassing and adaptable solution for pharmacy workflow management that enhances efficiency by minimizing manual processes. It allows pharmacies to quickly access information, enabling them to provide prompt and precise responses to customer inquiries. With real-time performance reports, you can keep track of productivity and identify trends in pharmacy volume, while customizable alerts help you stay informed about any order delays. The Unified Search feature simplifies the process of checking prescription statuses in both Axys® and DeliveryTrack®. Furthermore, the Audit Assist tool streamlines the preparation for audits by generating all necessary documentation swiftly. Developed by RedSail Technologies®, DocuTrack ensures that customers benefit from integrated products, round-the-clock emergency support, nationwide hardware maintenance, and timely regulatory updates. Continuous product enhancements and access to a robust network of clinical programs are also available, ultimately aimed at improving health outcomes and facilitating business growth for pharmacies. This holistic approach not only boosts operational efficiency but also fosters better customer satisfaction and business success.

Media

Media

Integrations Supported

Android
Apple iOS
Chrome OS
Mozilla Firefox
Safari

Integrations Supported

Axys
Caremerge
DeliveryTrack
Eldermark
FSI Pharmacy Management System
FaxCore
MedRight
NRx by QS/1
PointClickCare
PrimeCare®
Rx30 Pharmacy System
SystemOne
WinRx
Yardi EHR

API Availability

Has API

API Availability

Pricing Information

$500 per license
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

docuTRAK

Date Founded

1991

Company Location

Jordan

Company Website

www.docutrak.net

Company Facts

Organization Name

RedSail Technologies

Date Founded

2020

Company Location

United States

Company Website

www.redsailtechnologies.com/pharmacy-software/docutrack

Categories and Features

Categories and Features

Pharmacy

Automatic Refills
Barcode Generation
E-Prescribing
Electronic Signature
Forms Management
Inventory Management
Multi-Store Management
Rx Image Scanning
Signature Capture

Sales Prospecting

Not specified

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