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What is dscout?

Collect the contextual insights needed to refine decision-making centered around users. This versatile tool is not only crafted for conventional diary studies but can also be applied to various contexts like prototype assessments, competitive analysis, exploratory product innovation, supplementary field research, and shopalongs. The possibilities for methodologies that teams can employ with Diary are nearly endless. With cost-effective and nimble fieldwork insights, you can kick off your study at the touch of a button, accessing a platform rich with valuable results. Diary enables immersive data collection at the most opportune moments, allowing for easy review whenever you choose. Convert your research obstacles into actionable items with the impactful insights provided by dscout. Utilize powerful in-platform analytical tools to effortlessly tag, filter, and synthesize your data. Share the outcomes with stakeholders to foster empathy through personalized video feedback. The entire journey, from initiation to conclusion, is streamlined and effective. Moreover, you can pinpoint your most articulate participants through our cutting-edge machine-learning feature that evaluates expressiveness, ensuring you capture the most insightful feedback possible. This holistic approach ensures that your research endeavors yield results that are not only substantial but also capable of driving meaningful change. By embracing this method, teams can enhance collaboration and innovation, ultimately leading to better products and services.

What is Optimal Workshop?

Optimal is a comprehensive user insights platform built for teams that care about creating better digital experiences through real feedback. It helps product managers, designers, UX researchers and marketers easily run user research and usability testing. Everything you need is in one place; Launch card sorts, tree tests, surveys, usability studies, or prototype evaluations in just a few clicks. Whether you're validating an idea or fine-tuning a live product, Optimal helps you learn fast and keep moving. What makes Optimal different is how simple it is to go from raw feedback to meaningful insights. With built-in participant recruitment, flexible study templates, and AI to speed up analysis, teams don’t just get data – they get clarity. Insights are easy to share, easy to act on, and made for cross-functional decision-making. Optimal is used by global teams at companies like LEGO, Apple, and Workday to reduce development risk, remove friction from digital experiences, and make better decisions faster. If your organization values user-centered design, wants to scale research, or just needs to move quickly without sacrificing insight quality, Optimal is ready to help.

Media

Media

Integrations Supported

Cint
Figma
Lovable
PureSpectrum
Respondent
TestingTime
User Interviews

Integrations Supported

Cint
Figma
Lovable
PureSpectrum
Respondent
TestingTime
User Interviews

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$199/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

dscout

Date Founded

2011

Company Location

United States

Company Website

dscout.com/diary

Company Facts

Organization Name

Optimal

Date Founded

2007

Company Location

New Zealand

Company Website

www.optimalworkshop.com

Categories and Features

Categories and Features

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

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