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What is dscout?
Collect the contextual insights needed to refine decision-making centered around users. This versatile tool is not only crafted for conventional diary studies but can also be applied to various contexts like prototype assessments, competitive analysis, exploratory product innovation, supplementary field research, and shopalongs. The possibilities for methodologies that teams can employ with Diary are nearly endless. With cost-effective and nimble fieldwork insights, you can kick off your study at the touch of a button, accessing a platform rich with valuable results. Diary enables immersive data collection at the most opportune moments, allowing for easy review whenever you choose. Convert your research obstacles into actionable items with the impactful insights provided by dscout. Utilize powerful in-platform analytical tools to effortlessly tag, filter, and synthesize your data. Share the outcomes with stakeholders to foster empathy through personalized video feedback. The entire journey, from initiation to conclusion, is streamlined and effective. Moreover, you can pinpoint your most articulate participants through our cutting-edge machine-learning feature that evaluates expressiveness, ensuring you capture the most insightful feedback possible. This holistic approach ensures that your research endeavors yield results that are not only substantial but also capable of driving meaningful change. By embracing this method, teams can enhance collaboration and innovation, ultimately leading to better products and services.
What is UserCall?
Bid farewell to the difficulties associated with gathering meaningful user insights. With tailored AI interviewers at your disposal, you can easily engage in one-on-one voice conversations with multiple users at once, resulting in insights that are significantly richer than those obtained from conventional surveys. UserCall AI interviewers are crafted with precision, incorporating expert user research methodologies and principles of human-centered design, which allows them to pose relevant follow-up questions that uncover deep customer needs while minimizing bias. Conducting hundreds of user interviews becomes a seamless process, as these intelligent systems capture qualitative insights that go beyond what surveys can offer through thoughtful follow-up inquiries. You can gather high-quality customer insights without the usual limitations of time or resources; just outline a few learning goals and any specific questions you have to draw out valuable and actionable insights that will refine your product and business strategies. Furthermore, you'll receive highlights and summaries of conversations that include critical actionable insights from all your recorded and transcribed voice interactions, ensuring you capture every important detail. This cutting-edge approach not only enhances your research efficiency but also equips you to make better-informed decisions that significantly improve the user experience, ultimately leading to a more successful and user-centric product development process. Your ability to understand and respond to customer needs will be greatly amplified, positioning your business for greater success.
Integrations Supported
TestingTime
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$69 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
dscout
Date Founded
2011
Company Location
United States
Company Website
dscout.com/diary
Company Facts
Organization Name
UserCall
Date Founded
2024
Company Location
United States
Company Website
www.usercall.co