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What is e-terradistribution?

GE's Network Outage Management is an essential component of the e-terradistribution suite, functioning as a comprehensive Trouble Call and Outage Management System. This system equips operators to manage both unexpected and planned network outages within a unified environment that merges Switching Operations, SCADA, Automated Metering Data, Crew Tracking, and Real-Time Network Analysis. From the initial report of a fault through the processes of forecasting, crew assignment, and executing restoration switching, up to the restoration of normal operations, dispatchers are provided with an integrated view of the network. Every step in this process is underpinned by well-structured information, allowing dispatchers to efficiently oversee outages while remaining cognizant of other network activities in progress. Furthermore, Grid Solutions, a division of GE Renewable Energy, employs over 13,000 individuals worldwide, dedicated to delivering a variety of equipment, systems, and services tailored to meet the needs of power utilities and various industries. This deep commitment to innovation and exceptional customer service solidifies Grid Solutions' reputation as a front-runner in the energy industry. Their ongoing focus on technological advancements ensures they remain at the forefront of providing reliable energy solutions.

What is SmartGridCIS?

We offer all-encompassing CIS and billing solutions specifically designed for the modern utility industry. Imagine providing cutting-edge products that allow your customers to choose their payment schedules and methods. By leveraging smart meter data, we facilitate sophisticated rating, billing, and customer service interactions. Our flexible architecture streamlines the implementation process, making it easy to manage transitions for existing clients when needed. This not only helps in attracting and retaining customers but also allows you to maintain a competitive advantage and monitor your operations in real time. Turn your smart meter framework into a source of revenue by offering your customers a variety of rate and product options without the complications often associated with integrating new billing systems. Additionally, maximize the potential of your AMI investments by offering customers a smart meter that supports Prepaid functionality. In an environment where businesses must set themselves apart, having a well-crafted strategy that resonates with consumers is crucial. Ultimately, meeting the demands of today’s digital consumer, who expects more from your services, is vital for long-term success. By doing this, your organization can not only stay relevant but also thrive in an ever-changing marketplace while adapting to new consumer expectations.

Media

Media

Integrations Supported

Itron Enterprise Meter Data Management

Integrations Supported

Itron Enterprise Meter Data Management

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GE

Date Founded

1892

Company Location

France

Company Website

www.gegridsolutions.com/software_solutions/catalog/e-terradistribution.htm

Company Facts

Organization Name

SmartGridCIS

Date Founded

2009

Company Location

United States

Company Website

www.smartgridcis.com

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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