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What is eBSEG Digital Messaging Platform?

eBSEG's digital messaging platform facilitates the integration of multiple communication channels, including WhatsApp, Facebook Messenger, web notifications, Android/iOS alerts, secure inbox messages, SMS, and email. This messaging solution empowers businesses to enhance customer interaction, maintain brand visibility, and promptly inform clients about significant business developments, ultimately fostering stronger relationships with their audience. By utilizing these diverse tools, companies can ensure that their messaging is effective and reaches customers through their preferred mediums.

What is Chatbox?

Initiate prompt conversations with clients by utilizing Chatbox, a cloud-based messaging solution. This platform allows users to manage interactions via Facebook Messenger, live chat, and SMS, ensuring a comprehensive communication approach. Moreover, Chatbox can effortlessly integrate with several customer relationship management (CRM) systems like Oracle Service Cloud and Salesforce. It also provides the capability to customize messages by including specific customer details such as their name, age, and address, which greatly enriches the personalization of each interaction. Consequently, by taking advantage of these robust features, companies can significantly enhance their customer engagement strategies and build stronger relationships with their clientele. This can lead to improved customer satisfaction and increased loyalty over time.

Media

Media

Integrations Supported

Facebook Messenger
WhatsApp

Integrations Supported

Oracle Service
Salesforce
Slack
Ytel

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$35.00/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

eBSEG

Date Founded

2000

Company Location

Canada

Company Website

ebseg.com/Digital-Messaging-Platform.html

Company Facts

Organization Name

Chatbox

Date Founded

2015

Company Location

United States

Company Website

chatbox.com

Categories and Features

SMS Marketing

2-Way Messaging
MMS
Reporting/Analytics
Scheduled Messaging

Categories and Features

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Text-to-Win

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