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What is eBSEG Digital Messaging Platform?

eBSEG's digital messaging platform facilitates the integration of multiple communication channels, including WhatsApp, Facebook Messenger, web notifications, Android/iOS alerts, secure inbox messages, SMS, and email. This messaging solution empowers businesses to enhance customer interaction, maintain brand visibility, and promptly inform clients about significant business developments, ultimately fostering stronger relationships with their audience. By utilizing these diverse tools, companies can ensure that their messaging is effective and reaches customers through their preferred mediums.

What is eBSEG Digital Bot Platform?

eBSEG has expanded its chatbot platform by incorporating various channels such as WhatsApp Business, Facebook Messenger, SMS, Routing to Call Center Text Agent, and Siri, all available in English, Arabic, and Franco-Arab languages. This versatile platform not only allows for seamless communication across these channels but also supports multiple languages, enabling customers to share their feedback and assess their satisfaction effectively. By offering this range of options, eBSEG enhances the overall user experience and engagement.

Media

Media

Integrations Supported

Facebook Messenger
WhatsApp

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

eBSEG

Date Founded

2000

Company Location

Canada

Company Website

ebseg.com/Digital-Messaging-Platform.html

Company Facts

Organization Name

eBSEG

Date Founded

2000

Company Location

Canada

Company Website

ebseg.com/Digital-Bot-Platform.html

Categories and Features

SMS Marketing

2-Way Messaging
MMS
Reporting/Analytics
Scheduled Messaging

Categories and Features

Chatbot

Machine Learning
Natural Language Processing
Payment Integration
Reporting / Analytics
Social Media Integration

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