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What is eBSEG Digital Sales & Onboarding Platform?

The Digital Sales and Onboarding Platform is specifically designed to meet the needs of Banks and Insurance Companies. Our innovative platform simplifies the sales process, enabling customers to conveniently access banking and insurance products with just a simple click. This ensures that no potential sale is lost, allowing customers to initiate their purchasing journey on one channel, like a branch, and seamlessly complete it on another. The system proactively alerts customers about pending deals, encouraging them to finalize their purchases. Key Features of the Digital Sales & Onboarding Platform Include: - Browsing and comparing various products. - Gaining insights and customizing different product options. - Applying for or purchasing desired products. - Uploading necessary documentation. - Facilitating the transfer or payment of funds. - Conducting bank verification processes. - Integrating internal workflows and APIs. - Engaging in two-way discussions about ongoing deals. - Scheduling a single branch visit by appointment for added convenience. This comprehensive platform not only enhances customer experience but also streamlines operations for financial institutions, driving greater efficiency and satisfaction.

What is WWS Greaeter?

Bank branches are experiencing a notable shift from traditional service models to more automated business centers. Auriga's WWS Greæter is an innovative tablet application designed specifically for branch staff as they evolve from managing transactions to facilitating customer interactions. This transformation in the banking sector is driven by a clientele that is becoming more empowered through digital technologies, the swift growth of secure and reliable digital service offerings, and the relentless pursuit of enhancing customer satisfaction while optimizing sales opportunities at each engagement. The integration of sophisticated self-service kiosks in branches enables financial institutions to significantly reduce the burden on tellers by streamlining routine, low-value transactions. As branch employees adapt to this new environment, they face the challenge of balancing the need to drive high-value product sales with customers' increasing demands for a more enjoyable and enriching banking experience. Therefore, effectively navigating these changes is essential for sustaining a competitive edge in today's banking landscape. The ability to embrace technology and evolve service models will ultimately dictate the future success of these financial institutions.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

eBSEG

Date Founded

2000

Company Location

Canada

Company Website

ebseg.com/Digital-Sales-and-Onboarding-Platform.html

Company Facts

Organization Name

Auriga

Company Location

United States

Company Website

www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-greaeter/

Categories and Features

Bank Verification

Not specified

Banking

Credit Card Management
Online Banking
Retail Banking
Transaction Monitoring

Categories and Features

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