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What is eBSEG Digital Banking?

The eBSEG Digital Banking Solution provides a secure and engaging user experience, delivering a top-notch banking and payment service for customers through both mobile and internet platforms. Its omnichannel capabilities ensure a smooth integration with your backend systems. With a comprehensive range of the latest banking services, eBSEG empowers financial institutions to offer accessible banking solutions to their clients at any time and from any location. The Digital Banking OmniChannel Portal is compatible with a variety of channels, including: - Desktop-based Internet Banking. - Mobile Banking. - Tablet Banking. - Chat Bot Banking for both text and voice interactions. - Digital Bank Marketing initiatives. - Banking services through Apple Watch. - Business Banking across multiple platforms. - Facebook Banking integration. - ATM/Kiosk Banking options. - Call Center Banking support. - eBranch Banking capabilities. - Messaging Banking services for convenient communication. This extensive range of channels ensures that customers can engage with their bank through their preferred medium.

What is Access Softek?

Access Softek has revolutionized the digital banking landscape from its very core, ushering in a new era that delivers a seamless experience across various platforms. From the beginning, we have actively collaborated with our clients, their teams, and real users to craft our mobile banking solutions. We took the initiative to observe support staff in call centers to refine the troubleshooting process. Ongoing usability research empowers us to address user difficulties while exploring groundbreaking concepts and designs. This collaborative endeavor has resulted in a unique mobile and online banking platform that distinguishes itself from competitors. One of the predominant challenges encountered by users and call centers in the realm of digital banking revolves around password-related complications. This issue can be effectively alleviated through the adoption of distinctive biometric identifiers, including fingerprint, voice, and facial recognition technologies, all achievable without requiring additional hardware. By integrating these cutting-edge features, we not only bolster security but also greatly enhance the overall user experience, making banking more convenient and accessible than ever before. Ultimately, our commitment to innovation and collaboration ensures that we stay ahead in the rapidly evolving world of digital finance.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eBSEG

Date Founded

2000

Company Location

Canada

Company Website

www.ebseg.com/Digital-Banking.html

Company Facts

Organization Name

Access Softek

Date Founded

1986

Company Location

United States

Company Website

www.accesssoftek.com/online-mobile

Categories and Features

Mobile Banking

Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

Categories and Features

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

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