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What is eBSEG Digital Banking?

The eBSEG Digital Banking Solution provides a secure and engaging user experience, delivering a top-notch banking and payment service for customers through both mobile and internet platforms. Its omnichannel capabilities ensure a smooth integration with your backend systems. With a comprehensive range of the latest banking services, eBSEG empowers financial institutions to offer accessible banking solutions to their clients at any time and from any location. The Digital Banking OmniChannel Portal is compatible with a variety of channels, including: - Desktop-based Internet Banking. - Mobile Banking. - Tablet Banking. - Chat Bot Banking for both text and voice interactions. - Digital Bank Marketing initiatives. - Banking services through Apple Watch. - Business Banking across multiple platforms. - Facebook Banking integration. - ATM/Kiosk Banking options. - Call Center Banking support. - eBranch Banking capabilities. - Messaging Banking services for convenient communication. This extensive range of channels ensures that customers can engage with their bank through their preferred medium.

What is Alogent?

Alogent utilizes extensive industry expertise and state-of-the-art technological solutions to develop tailored offerings for financial institutions, addressing the needs of organizations ranging from small community banks and credit unions to expansive global corporations. Our all-encompassing check capture solutions and item processing systems adeptly facilitate both in-branch and remote banking experiences. With integrated fraud detection at the point of transaction and a centralized dashboard that delivers enterprise-wide data analytics, Alogent empowers clients by providing easy access to transaction data, fraud trends, deposit volumes, and other critical insights essential for informed business choices. We present a diverse array of services, from comprehensive transaction processing to self-service banking solutions, ensuring that Alogent’s enterprise payment processing offerings are flexible, scalable, and capable of being deployed in both on-premise and hosted settings. By automating the entire process across traditionally paper-heavy operations, we enhance the speed of decision-making and broaden access to crucial business intelligence, ultimately fostering growth and operational efficiency. Our commitment to adaptability and scalability means that we equip our clients to effectively face the challenges of a changing financial environment while ensuring they remain competitive.

Media

Media

Integrations Supported

Integrations Supported

SavvyMoney

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

eBSEG

Date Founded

2000

Company Location

Canada

Company Website

www.ebseg.com/Digital-Banking.html

Company Facts

Organization Name

Alogent

Date Founded

1995

Company Location

United States

Company Website

www.alogent.com

Categories and Features

Mobile Banking

Bill Payment
Cash Management
Chat / Messaging
SMS Banking
Transaction Monitoring

Online Banking

Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Loan Management
Retail Banking

Categories and Features

Check Fraud

Not specified

Online Banking

Not specified

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