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What is eBSEG Digital Banking?

The eBSEG Digital Banking Solution provides a secure and engaging user experience, delivering a top-notch banking and payment service for customers through both mobile and internet platforms. Its omnichannel capabilities ensure a smooth integration with your backend systems. With a comprehensive range of the latest banking services, eBSEG empowers financial institutions to offer accessible banking solutions to their clients at any time and from any location. The Digital Banking OmniChannel Portal is compatible with a variety of channels, including: - Desktop-based Internet Banking. - Mobile Banking. - Tablet Banking. - Chat Bot Banking for both text and voice interactions. - Digital Bank Marketing initiatives. - Banking services through Apple Watch. - Business Banking across multiple platforms. - Facebook Banking integration. - ATM/Kiosk Banking options. - Call Center Banking support. - eBranch Banking capabilities. - Messaging Banking services for convenient communication. This extensive range of channels ensures that customers can engage with their bank through their preferred medium.

What is Backbase?

Backbase built the AI-native Banking OS. Digital Banking creates the interface while Agentic Banking resolves the work, both powered by the Banking OS. Banks can modernize progressively above existing systems, journey by journey. Agentic Banking moves customer and employee intent into governed action and resolution. Conversational Banking moves interactions from intent to resolution across chat, voice, and messaging. Banks can prioritize the customer journeys that matter most, connecting every interaction point to give customers and employees the resources they need in a changing banking environment. The result is a customer experience built for what banking requires next.

Media

Media

Integrations Supported

Integrations Supported

Alacriti
Apiax
Euronovate
Fastfill
IDmission
Ravio
SavvyMoney
Shake
Unblu

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eBSEG

Date Founded

2000

Company Location

Canada

Company Website

www.ebseg.com/Digital-Banking.html

Company Facts

Organization Name

Backbase

Date Founded

2003

Company Location

Netherlands

Company Website

www.backbase.com

Categories and Features

Mobile Banking

Bill Payment
Cash Management
Chat / Messaging
SMS Banking
Transaction Monitoring

Online Banking

Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Loan Management
Retail Banking

Categories and Features

Mobile Banking

Chat / Messaging
P2P Payments
Remote Deposit

Online Banking

Cash Management
Chat / Messaging
Credit Card Management
Loan Management
Marketing Automation
Retail Banking
Transaction Monitoring

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