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What is eBSEG Digital Banking?

The eBSEG Digital Banking Solution provides a secure and engaging user experience, delivering a top-notch banking and payment service for customers through both mobile and internet platforms. Its omnichannel capabilities ensure a smooth integration with your backend systems. With a comprehensive range of the latest banking services, eBSEG empowers financial institutions to offer accessible banking solutions to their clients at any time and from any location. The Digital Banking OmniChannel Portal is compatible with a variety of channels, including: - Desktop-based Internet Banking. - Mobile Banking. - Tablet Banking. - Chat Bot Banking for both text and voice interactions. - Digital Bank Marketing initiatives. - Banking services through Apple Watch. - Business Banking across multiple platforms. - Facebook Banking integration. - ATM/Kiosk Banking options. - Call Center Banking support. - eBranch Banking capabilities. - Messaging Banking services for convenient communication. This extensive range of channels ensures that customers can engage with their bank through their preferred medium.

What is Kuber?

Contemporary banks find themselves grappling with numerous challenges stemming from swift technological advancements and heightened consumer expectations, which underscore the critical necessity for IT enhancements and digital evolution. Enter Kuber, a groundbreaking video banking platform developed by RankTech Solutions, positioned as a leader in video banking innovations within India, incorporating cutting-edge unified communications technologies. This exceptional platform is rapidly becoming synonymous with the future of transaction methodologies, leveraging both wired and wireless communication to enhance accessibility and efficiency. Rank’s Kuber transforms the landscape of customer engagement and onboarding, offering a more sophisticated and streamlined interaction experience. By utilizing Unified Communications Technologies, Kuber enables customers to connect directly with the right bank representative on their first attempt, facilitating smooth face-to-face video banking communications. This technological leap not only boosts customer satisfaction but fundamentally alters how banking services are provided, setting a new benchmark in the industry. The integration of these advanced features positions Kuber as a game-changer, ultimately driving the evolution of financial interactions.

Media

Media

Integrations Supported

Integrations Supported

Enghouse Interactive Contact Center
Enghouse Vidyo

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

On-Site Training

Company Facts

Organization Name

eBSEG

Date Founded

2000

Company Location

Canada

Company Website

www.ebseg.com/Digital-Banking.html

Company Facts

Organization Name

RankTech Solutions

Date Founded

2011

Company Location

India

Company Website

www.ranktechsolutions.com

Categories and Features

Mobile Banking

Bill Payment
Cash Management
Chat / Messaging
SMS Banking
Transaction Monitoring

Online Banking

Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Loan Management
Retail Banking

Categories and Features

Banking

Corporate Banking
Investment Banking
Online Banking
Private Banking
Retail Banking

Mobile Banking

Biometric
Chat / Messaging

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