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What is eCase?

eCase offers an all-encompassing solution for case management within the UK's public sector, catering to central and local governments, as well as various arms-length entities such as police departments and NHS trusts. Utilizing eCase, your team can easily log and manage an array of correspondence related to different cases from one integrated platform. It adeptly brings together various types of communications, including Parliamentary Questions (PQs), Ministerial Correspondence (MCs), Freedom of Information requests (FOIs), and other essential documents such as complaints, compliments, Data Protection Act requests (DPAs/SARs), and communications for Cabinet Committees. This efficient, streamlined system empowers your team to handle cases with greater speed, effectiveness, and consistency. The user-friendly, online, end-to-end features of eCase promote accessibility, while the ECO Programme highlights the crucial roles of individuals and processes in driving meaningful change. Our knowledgeable ECO Team brings extensive expertise in managing public sector correspondence, ensuring that you can adopt industry best practices seamlessly. We also place a strong emphasis on engaging stakeholders to ensure that all parties involved understand the benefits of our service for improved case management outcomes. By implementing eCase, your organization can significantly boost operational efficiency while simultaneously elevating the quality of public service delivery to the community. Ultimately, this leads to a more responsive and accountable public sector.

What is ACISS Automated Records Management?

Efficient and secure information management in law enforcement relies heavily on web-based solutions. The ACISS Web Automated Records Management System (ARMS) functions as an all-encompassing records management platform. With its capabilities for detailed incident reporting, it also facilitates electronic validation and submission for UCR and NIBRS data. Designed to integrate smoothly with most existing Computer Aided Dispatch (CAD) systems, ACISS ARMS shares its features across various ACISS web modules. Building on robust Case Management and Intelligence Reporting capabilities, ARMS provides vital functions for the collection, management, and dissemination of information. By utilizing this centralized repository, road units can gain immediate access to comprehensive profiles of individuals they interact with, including their histories, thereby boosting operational effectiveness while prioritizing officer safety. Additionally, the system automates the processes for UCR/NIBRS validation and electronic submissions, allowing for multiple arrested subjects, diverse charges per subject, and varying arrest locations, which significantly streamlines the reporting workflow. This adoption of ARMS not only marks a major enhancement in the way law enforcement manages information but also sets a new standard for future technological advancements in the field. Overall, the implementation of this system is a crucial step forward in improving the operational capabilities of law enforcement agencies.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$900.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fivium

Date Founded

2006

Company Location

United Kingdom

Company Website

www.fivium.co.uk/services/ecase

Company Facts

Organization Name

ACISS

Date Founded

1984

Company Location

United States

Company Website

www.aciss.com/Solutions/Law-Enforcement-Records-Management-RMS

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

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