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design 0 out of 5 stars
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What is eCase?

eCase offers an all-encompassing solution for case management within the UK's public sector, catering to central and local governments, as well as various arms-length entities such as police departments and NHS trusts. Utilizing eCase, your team can easily log and manage an array of correspondence related to different cases from one integrated platform. It adeptly brings together various types of communications, including Parliamentary Questions (PQs), Ministerial Correspondence (MCs), Freedom of Information requests (FOIs), and other essential documents such as complaints, compliments, Data Protection Act requests (DPAs/SARs), and communications for Cabinet Committees. This efficient, streamlined system empowers your team to handle cases with greater speed, effectiveness, and consistency. The user-friendly, online, end-to-end features of eCase promote accessibility, while the ECO Programme highlights the crucial roles of individuals and processes in driving meaningful change. Our knowledgeable ECO Team brings extensive expertise in managing public sector correspondence, ensuring that you can adopt industry best practices seamlessly. We also place a strong emphasis on engaging stakeholders to ensure that all parties involved understand the benefits of our service for improved case management outcomes. By implementing eCase, your organization can significantly boost operational efficiency while simultaneously elevating the quality of public service delivery to the community. Ultimately, this leads to a more responsive and accountable public sector.

What is Valor Systems?

Valor's CAD (Computer Aided Dispatch) solutions are employed by military forces, law enforcement bodies, and Public Safety Answering Points (PSAPs) worldwide to improve their call-for-service (CFS) processes, enhance emergency coordination, and strengthen public safety initiatives. Designed with user-friendliness and customization in mind, this commercial off-the-shelf (COTS) system boasts strong command and control features alongside extensive reporting capabilities, equipping command personnel, communication units, and first responders with immediate access to both real-time and historical incident information, thus supporting more informed decision-making. Moreover, the Valor RMS (Records Management System) seamlessly integrates with Valor CAD and other modules such as BOLO, Evidence, and Warrants within the Valor Incident Management System (Valor IMS), all operating on a single SQL database. This integration enables Valor RMS to efficiently extract data from finalized CAD events and automatically fill in an officer’s initial incident report, significantly enhancing the precision and speed of information dissemination among departments. The smooth flow of data not only boosts operational effectiveness but also guarantees that vital information is always accessible for subsequent reference and analysis, fostering a more informed and prepared response team. Ultimately, these advanced features and integrations work together to create a cohesive system that aids in maintaining public safety and improving response times during critical situations.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$900.00/month
Free Trial Offered?

Pricing Information

$59 per month

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Fivium

Date Founded

2006

Company Location

United Kingdom

Company Website

www.fivium.co.uk/services/ecase

Company Facts

Organization Name

Valor Systems

Date Founded

1994

Company Location

United States

Company Website

www.valorsystems.com

Categories and Features

Government

Compliance Management
License Issuance
Permit Issuance
Work Order Management

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management Integration
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Investigation Management

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