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features
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What is eCase?

Our extensive software solutions are designed with a data-driven approach to address the complex clinical, operational, and financial issues faced in residential aged care, retirement living, and support for the community and individuals with disabilities. The architecture of the Single Client Record allows client data to flow smoothly across different care environments. By adopting eCase®, organizations can simplify their operations and reduce unnecessary complications. Moving to digital workflows helps organizations comply with regulations while eliminating the burdens of paper documentation. Utilizing advanced analytics and business intelligence tools empowers users to make well-informed, data-driven choices. Instant access to accurate information significantly improves decision-making quality, thereby ensuring the delivery of consistently outstanding care. The system's scalability and flexibility not only support business expansion but also adapt to new care paradigms and comply with changing regulatory requirements. Moreover, a user-friendly client portal strengthens engagement and communication among clients, their families, and caregivers, which ultimately enhances service delivery. This comprehensive strategy not only meets current demands but also lays the groundwork for future innovations in care services. Additionally, fostering a culture of collaboration and continuous improvement will help organizations stay ahead of emerging trends and challenges in the industry.

What is Carelo?

Carelo offers an all-inclusive care management solution tailored for domiciliary care providers across the UK, effectively uniting office staff, caregivers, and families on a single platform. Office teams can efficiently manage schedules and monitor visits, while caregivers have the capability to check in and out using GPS through a mobile application, document care notes, manage medication records (eMAR), and keep care charts updated, all available offline. Families benefit from their own app that allows them to track visits and notes made by caregivers. Key features include electronic call monitoring, a compliance suite called Matrix that supports training, supervision, and spot checks, as well as tools for managing timesheets, holiday tracking, incident reporting, body maps, messaging, and customizable exports. Additionally, Carelo provides Carelo AI, a personalized assistant that leverages the company's specific data, and Live Tracking, enabling real-time monitoring of caregivers’ movements between check-ins and check-outs. Monthly plans begin at £59, depending on the number of active caregivers, and include unlimited user accounts and office logins, along with free data migration and the first month at no cost. This innovative system fosters a seamless connection among all participants in the caregiving journey, ensuring everyone remains informed and engaged. With such comprehensive features, Carelo stands out as a leader in care management solutions.

Media

Media

Integrations Supported

ScribeHealth

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

Health Metrics

Company Location

Australia

Company Website

www.healthmetrics.com.au/home-care-software/

Company Facts

Organization Name

Myfinity Ltd

Date Founded

2025

Company Location

United Kingdom

Company Website

carelo.co.uk

Categories and Features

Long Term Care

For Home Care Providers

Categories and Features

Home Care

Not specified

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