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What is eChart?

eChart is an electronic medical record and billing system specifically designed for hospitals, day surgeries, and specialty clinics throughout Australia. This comprehensive platform combines numerous features, including clinical charting, patient observations, administrative duties, admissions, transfers, discharges, and management of wards and beds, as well as billing operations. It allows users to tailor clinical and administrative forms, dashboards, terminology, roles, datasets, and workflows to align with the unique requirements of diverse services. Built to comply with Australian healthcare standards and billing practices, eChart utilizes terminologies such as SNOMED CT-AU, AMT, Medicare, DVA, and ECLIPSE. The system can be deployed via a managed cloud service or run on local servers that are managed by the customer. By integrating clinical, nursing, administrative, and billing teams through shared records and efficient operational workflows, eChart promotes enhanced collaboration within both hospital and specialized care settings. Ultimately, the platform significantly boosts the overall efficiency and quality of healthcare services across multiple environments, ensuring that patient care remains at the forefront.

What is Heidi Health?

Heidi Health is an AI-powered clinical documentation and workflow solution designed to improve efficiency across healthcare organizations. The platform uses ambient listening technology and advanced natural language processing to capture patient-clinician conversations and convert them into structured, compliant medical documentation in real time. Heidi supports the creation of consultation notes, assessment summaries, referral letters, discharge documentation, procedure notes, and care plans. It structures content according to clinical standards and supports widely used coding systems such as ICD-10 and SNOMED CT to assist with billing accuracy and reporting requirements. Documentation is generated in formats aligned to real-world clinical workflows, reducing duplication and manual data entry. Built for primary care practices, hospitals, specialty clinics, and enterprise health systems, Heidi adapts to different medical disciplines and consultation styles. The system identifies medically relevant information, filters non-essential dialogue, and produces review-ready outputs that can be transferred into electronic health record systems. Beyond transcription, Heidi includes intelligent document generation and workflow support tools that reduce repetitive administrative tasks tied to clinical documentation. The platform operates across desktop and mobile environments and supports multilingual consultations. Security and compliance are central to the system’s design. Heidi aligns with international healthcare privacy standards and incorporates enterprise-grade encryption and data protection safeguards. By automating documentation processes and supporting structured record keeping, Heidi Health enables healthcare organizations to increase operational efficiency, improve documentation consistency, reduce administrative burden, and allow clinicians to dedicate more attention to patient care.

Media

Media

Integrations Supported

Integrations Supported

Best Practice Clinical
CareStack
Cliniko
Elixir
Halaxy
Magentus Gentu
MediOffice
MediRecords
Mindbody
Nookal
PracticeQ
Semble
Veradigm EHR
Zedmed
athenaOne
eClinicalWorks

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$30 per user / month
Heidi Health offers flexible subscription plans with monthly and annual billing options. Pricing scales based on individual clinicians, group practices, or enterprise health systems. Annual plans provide discounted rates. Enterprise packages include enhanced security, integration support, onboarding assistance, and priority customer service. Custom pricing is available depending on deployment size, feature requirements, and integration needs.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

eChart

Company Website

www.echart.com.au

Company Facts

Organization Name

Heidi Health

Date Founded

2019

Company Location

Australia

Company Website

www.heidihealth.com

Categories and Features

Categories and Features

Healthcare AI

Not specified

Medical Transcription

Abbreviation Expansion
Voice Capture
Voice Recognition

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