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What is eG Enterprise?

Monitoring IT performance extends beyond simply tracking CPU, memory, and network usage. With eG Enterprise, the focus shifts to enhancing the user experience, which becomes a pivotal element of your IT management and monitoring approach. This platform provides the capability to evaluate users' digital experiences and offers comprehensive insights into the performance of the entire application delivery pipeline—from the underlying code to user interactions, encompassing both data centers and cloud environments—accessible through a unified interface. Additionally, eG Enterprise allows for the correlation of performance metrics across various domains, enabling proactive identification of underlying issues. Leveraging machine learning and analytical tools, IT teams can make informed decisions regarding optimization and resource allocation for anticipated growth. Consequently, this leads to more satisfied users, heightened productivity, increased IT operational efficiency, and measurable business returns. Moreover, eG Enterprise is versatile in deployment, being available for both on-premise installation and as a Software as a Service (SaaS) offering. Start your journey towards enhanced IT performance by signing up for a free trial of eG Enterprise today, and experience the transformation firsthand.

What is Opsgenie?

Stay alert and proactive when handling incidents in Development and Operations. Quickly notify the relevant team members, reduce response time, and avoid alert fatigue. Opsgenie acts as a modern incident management tool, ensuring that critical incidents are addressed without delay and that designated team members take the appropriate actions promptly. The platform gathers alerts from your monitoring systems and custom applications, sorting each notification by its relevance and urgency. On-call schedules are set up to make sure that the right personnel receive alerts through various communication channels such as phone calls, emails, SMS, and mobile push notifications. If an alert is not acknowledged, Opsgenie automatically escalates the issue, guaranteeing that it receives the attention and response it requires. Take advantage of a free trial to test its features. By implementing Opsgenie, teams can significantly improve their incident response processes and create a more streamlined operational environment, ultimately leading to better service delivery and user satisfaction.

Media

Media

Integrations Supported

Jira
Jira Service Management
Jira Work Management
ServiceNow
Slack
Zendesk
Amazon EC2
VMware Cloud

Integrations Supported

Jira
Jira Service Management
Jira Work Management
ServiceNow
Slack
Zendesk
Alertra
Blink
ChaosSearch
Crashlytics
Daylight
Hatica
Hyperping
Loadster
Sifflet
SolarWinds AppOptics
SolarWinds Papertrail

API Availability

Has API

API Availability

Pricing Information

$1,000 per month
Pricing can be by number of named/concurrent users for Citrix/VDI, and by number of systems to be monitored for hypervisors and application servers. Licensing is not by server CPUs, cores, sockets, etc.
Free Version
Free Trial Offered?

Pricing Information

$9 per user per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

eG Innovations

Date Founded

2001

Company Location

United States

Company Website

www.eginnovations.com

Company Facts

Organization Name

Atlassian

Date Founded

2002

Company Location

Australia

Company Website

www.opsgenie.com

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Cloud Management

Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring

Cloud Migration

Not specified

Cloud Monitoring

Not specified

Container Monitoring

Not specified

Database Monitoring

Anomaly Detection
Autodiscovery
Capacity Planning
Dashboard
Dependency Tracking
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Permissions / Access Controls
Predictive Analytics
Prioritization
Query Analysis
Resource Optimization
Troubleshooting

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
Rich HTML Email Notifications

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Remote Access
Software Inventory
User Activity Monitoring

Network Monitoring

Baseline Manager
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Observability

Not specified

Server Monitoring

Not specified

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Remote Monitoring
Reporting / Analytics
Server Monitoring

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Categories and Features

Application Performance Monitoring (APM)

Root-Cause Diagnosis
Server Performance

DevOps

Dashboard
KPIs
Prioritization

Incident Management

Audit Trail
Corrective Actions (CAPA)
Incident Reporting

IT Management

Event Logs

ITSM

Asset Tracking
Contract/License Management
Incident Management
Project Management
Release & Deployment Management

Log Management

Audit Trails
Event Logs
Remediation

Network Monitoring

Real Time Analytics
SLA Monitoring
Uptime Monitoring

Website Monitoring

Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

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