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What is Birdie eM Client Converter?

The eM Client Converter provides a robust solution for migrating numerous folders at once during extensive email transfers, which falls under the "Email Migration License." Users who choose the "Personal License" have the option for a single folder conversion, operating similarly to batch conversion but limited to one designated folder along with its sub-folders and their emails. Throughout the conversion, the software carefully retains the original email formatting, guaranteeing that rich text and different formats are preserved, along with crucial header information like sender and recipient details, timestamps, and subject lines. Moreover, it safeguards the integrity of the email body content, including font styles, colors, tables, and images, thereby facilitating a smooth transition for users. This meticulous attention to detail not only enhances the user experience but also ensures that no vital formatting elements are compromised during the migration process. Ultimately, such precision in handling email data solidifies the reliability and efficiency of the eM Client Converter.

What is Keeping?

Keeping enables every member of your team to receive, respond to, and assign support emails directly from their personal mailbox. These support emails are systematically organized into a distinct section of your mailbox, ensuring they are separate from your regular emails. By delegating requests to specific teammates, you foster accountability and manage the distribution of tasks more effectively. Additionally, categorizing emails as open, closed, or pending allows for clear tracking of their status, ensuring that no requests slip through the cracks. You can also view your Shopify customer information within Keeping without having to exit Gmail. With advanced reporting features, you gain valuable insights into your team's customer response patterns. This includes monitoring first response times, assessing the volume of incoming requests, and evaluating how your team addresses them, ultimately enhancing your customer service strategy. Overall, Keeping streamlines the support process and improves team efficiency.

Media

Media

Integrations Supported

Gmail
Google Workspace
Microsoft Outlook
Shopify
Zapier

Integrations Supported

Gmail
Google Workspace
Microsoft Outlook
Shopify
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$8 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Birdie Software

Date Founded

2010

Company Location

Australia

Company Website

www.birdiesoftware.com/em-client-converter/

Company Facts

Organization Name

Keeping

Date Founded

2019

Company Location

Brookyn, NY

Company Website

www.keeping.com

Categories and Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Categories and Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

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