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What is eNPS?

We offer the simplest way to distribute Employee Net Promoter Score® Surveys, enabling you to send them out on a monthly or quarterly basis via text messages or emails. For employees in remote areas, depending exclusively on email surveys can often be ineffective; this is where we distinguish ourselves as the only provider that combines SMS text and email surveys for eNPS. You have the ability to categorize eNPS results based on various factors such as location, department, and manager, ensuring you receive customized insights. Regardless of whether you opt for text or email, you can set up automatic scheduling for the surveys on a monthly or quarterly rhythm, which helps maintain anonymity for all participants. The Employee Net Promoter Score® is calculated from a simple question: How likely are you to recommend this workplace to a friend? Responses are evaluated on a scale from 0 to 10, with scores of 9 or 10 identifying promoters, scores of 6 or lower marking detractors, and those between 7 and 8 being viewed as neutral. Our platform enables you to distribute entirely anonymous eNPS surveys to any chosen group of employees—whether that be a particular team or the whole company—at intervals that suit your needs, yielding critical feedback on employee satisfaction. Through our method, you can effectively track and enhance workplace culture as it evolves, ultimately fostering a more engaged and satisfied workforce.

What is StaffHero?

StaffHero is an innovative software solution aimed at boosting employee engagement for small and medium-sized teams with a headcount between 25 and 200, particularly those lacking extensive human resources. It enables teams to conduct brief, anonymous pulse surveys, ensuring that results are only revealed after receiving a minimum of five responses, which safeguards the anonymity of employees from management. Additionally, there are opportunities for anonymous follow-up conversations, allowing managers to clarify feedback without disclosing the identities of those who provided it. Following each eligible survey, the AI Leadership Brief delivers a succinct overview of changes, prevailing trends, and aspects needing attention. The action tracker also transforms recognized action items into assigned tasks, thereby helping teams effectively monitor their progress on these initiatives. Pricing is transparent and determined by the package size, with options priced at $99 per month for teams of up to 50, $199 for teams of up to 100, and $299 for those with up to 200 members. Moreover, prospective users can try out the software via a free demo before proceeding to a live survey, facilitating a more informed decision regarding its fit for their organization. This comprehensive approach not only empowers businesses to cultivate a more engaged workforce but also simplifies their feedback mechanisms, ultimately leading to a healthier workplace culture. By enhancing communication and trust, StaffHero plays a pivotal role in fostering employee satisfaction and retention.

Media

Media

No images available

Integrations Supported

Integrations Supported

Slack

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$99/month (flat rate, not per
Flat rate per package, not per user. Starter: $99/month for up to 50 employees. Growth: $199/month for up to 100 employees. Scale: $299/month for up to 200 employees. Two months free on annual billing.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

eNPS

Company Location

United States

Company Website

www.enps.co

Company Facts

Organization Name

GroundForm Software LLC

Company Location

United States

Company Website

www.staffhero.com

Categories and Features

Employee Engagement

Pulse Surveys

NPS

Not specified

Categories and Features

Employee Engagement

Pulse Surveys

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