Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 30 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • ThriveSparrow Reviews & Ratings
    20 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,874 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    3,013 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    866 Ratings
    Company Website
  • Jotform Reviews & Ratings
    8,206 Ratings
    Company Website
  • Motivosity Reviews & Ratings
    4,608 Ratings
    Company Website
  • CompUp Reviews & Ratings
    66 Ratings
    Company Website
  • BrandMail Reviews & Ratings
    317 Ratings
    Company Website
  • GWI Reviews & Ratings
    177 Ratings
    Company Website
  • OrangeHRM Advanced Reviews & Ratings
    332 Ratings
    Company Website

What is eNPS?

We offer the simplest way to distribute Employee Net Promoter Score® Surveys, enabling you to send them out on a monthly or quarterly basis via text messages or emails. For employees in remote areas, depending exclusively on email surveys can often be ineffective; this is where we distinguish ourselves as the only provider that combines SMS text and email surveys for eNPS. You have the ability to categorize eNPS results based on various factors such as location, department, and manager, ensuring you receive customized insights. Regardless of whether you opt for text or email, you can set up automatic scheduling for the surveys on a monthly or quarterly rhythm, which helps maintain anonymity for all participants. The Employee Net Promoter Score® is calculated from a simple question: How likely are you to recommend this workplace to a friend? Responses are evaluated on a scale from 0 to 10, with scores of 9 or 10 identifying promoters, scores of 6 or lower marking detractors, and those between 7 and 8 being viewed as neutral. Our platform enables you to distribute entirely anonymous eNPS surveys to any chosen group of employees—whether that be a particular team or the whole company—at intervals that suit your needs, yielding critical feedback on employee satisfaction. Through our method, you can effectively track and enhance workplace culture as it evolves, ultimately fostering a more engaged and satisfied workforce.

What is SurveyMonkey?

A key player in the field of survey solutions, handling an impressive 20 million inquiries daily, can help you maintain a competitive edge by authentically understanding your customers' viewpoints. Engaging with customers through satisfaction surveys allows you to connect with them at various touchpoints, uncovering their wants, needs, and expectations. By utilizing employee feedback, you can directly measure the effectiveness of your strategies and identify areas for improvement. Whether you are assessing workforce satisfaction, conducting thorough evaluations, or distributing compliance surveys, insights from employee surveys are invaluable for anyone in HR or leadership roles. You can easily tap into global opinions, as market research surveys streamline the feedback collection process from both existing and prospective customers, while also enabling you to assess concepts and gauge brand awareness. Join the ranks of the 98% of Fortune 500 companies that rely on SurveyMonkey for insights driven by the collective voice of the people. With tools that allow you to analyze trends and preferences effectively, you can make well-informed decisions that propel your success even further. By leveraging these insights, organizations can better align their strategies with customer expectations and significantly enhance their overall performance.

Media

Media

Integrations Supported

Agolix by Assessment Generator
Airbyte
BoomTown
Colligso TextIn
Displayr
HappyFox
IPQS Device Fingerprinting
Insider One
Mad Mimi
Oracle In-Memory Cost Management
PIMS Dialer
Peakforms
RevCent
Surfsite
TouchBasePro
Touchtown
Viable
Zendesk
Zoho Directory
servis.ai

Integrations Supported

Agolix by Assessment Generator
Airbyte
BoomTown
Colligso TextIn
Displayr
HappyFox
IPQS Device Fingerprinting
Insider One
Mad Mimi
Oracle In-Memory Cost Management
PIMS Dialer
Peakforms
RevCent
Surfsite
TouchBasePro
Touchtown
Viable
Zendesk
Zoho Directory
servis.ai

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eNPS

Company Location

United States

Company Website

www.enps.co

Company Facts

Organization Name

SurveyMonkey

Date Founded

1999

Company Location

United States

Company Website

www.surveymonkey.com

Categories and Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

NPS

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

NPS

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Phone Polling
Presentation Tools
Q & A
SMS Polling
Skip Logic
Supports Audio / Images / Video

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Popular Alternatives

Promoter Ninja Reviews & Ratings

Promoter Ninja

Hoshinplan Strategy

Popular Alternatives

Vantage Pulse Reviews & Ratings

Vantage Pulse

Vantage Circle