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What is ePAC?

We consistently receive heartfelt compliments for our renowned software solution, and each acknowledgment fills us with delight. The ease of use of our application is a result of our deep-rooted expertise in system maintenance. This expertise is evident in the intuitive layout of the main menu, table grid, and record format, all conveniently organized on one screen. As a result, users can optimize their efficiency, while we enjoy a significant reduction in start-up, implementation, and training costs. Moreover, we provide a range of optional modules that address service requests, notifications, mobile solutions, and automated imports, which significantly boost the software's capabilities. Each feature is thoughtfully crafted to guarantee a smooth and enjoyable experience for our users, allowing them to focus on their core tasks without unnecessary distractions. Ultimately, our commitment to user satisfaction drives us to continuously innovate and improve our offerings.

What is Bob! Desk?

Easily manage your maintenance tasks and interventions with the SAAS platform, Bob! Desk, which simplifies the oversight of building and equipment upkeep by allowing you to swiftly handle requests for repairs, automate routine maintenance duties, supervise your service providers, and track your ticketing system. Furthermore, the platform includes a dedicated interface for external service providers or subcontractors, enabling them to view the ticket list, submit quotes and invoices, and finalize intervention reports with ease. For technical companies, there's also a useful feature to assign customer requests directly to your technicians or subcontractors, guaranteeing that every request is managed quickly and efficiently. This all-encompassing solution not only boosts operational effectiveness but also fosters improved communication among all stakeholders involved. By leveraging such a robust platform, organizations can ensure a smoother workflow and heightened accountability throughout their maintenance processes.

Media

Media

Integrations Supported

Integrations Supported

Thirst
Workers by Delos

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$10 per month
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

EPAC Software Technologies

Date Founded

1998

Company Location

United States

Company Website

www.epacst.com

Company Facts

Organization Name

Bob! Desk

Date Founded

2015

Company Location

France

Company Website

bob-desk.fr

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Routing
Scheduling
Work Order Management

CMMS

Asset Tracking
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

EAM

IT Asset Management
Inventory Management
Maintenance Management
Work Order Management

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Vendor Management
Work Order Management

Maintenance Management

Asset Tracking
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Building Maintenance

Commercial Properties
Inventory Management
Maintenance Scheduling
Residential Properties
Scheduling
Work Order Management

CMMS

Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management

EAM

CMMS
Equipment Management
Facility Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Warranty Management
Work Order Management

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Facility Management

Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Preventive Maintenance
Residential Properties
Space Planning
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Preventive Maintenance

Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Work Order Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Employee Scheduling
Facility Scheduling
Multi-Location
Real-time Scheduling
Resource Scheduling

Work Order

Contract Management
Customer Database
Dispatch Management
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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