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What is ePro Scheduler Plus?

ePro Scheduler Plus stands out as a reliable online scheduling tool tailored for workforce management, utilized by EMS and Fire Departments nationwide. Our main objective is to help you conserve time and resources by providing effective oversight of overtime, ensuring precise scheduling and payroll accuracy, facilitating swift and clear communication, and offering easy-to-use features, so you can focus on other critical elements of your operations. The platform addresses a broad range of needs, including staff scheduling, time tracking, attendance management, verification tracking, and document handling, all while delivering essential functionalities at a competitive price, making it an indispensable asset for your department. Furthermore, ePro Scheduler Plus is specifically designed to accommodate the distinctive requirements of your organization, ensuring it integrates smoothly into your current workflows while enhancing overall efficiency. This adaptability not only streamlines your processes but also fosters a more productive work environment, ultimately leading to better service delivery.

What is RTEAM?

RTEAM is a cutting-edge platform that provides real-time capabilities for users to set alerts and manage exceptions efficiently. These alerts function as immediate notifications for critical issues that demand swift intervention across diverse industries, including fieldwork, operations, and dispatch. In tandem, exceptions are logged in real-time to allow for future assessment and analysis. The platform boasts a well-organized workflow process that guarantees the timely collection of relevant information, which greatly enhances the quality and accuracy of the data needed for thorough root cause investigations. Important metrics like response time, turnaround time, chute time, types of issues encountered, and occurrences of transport refusals play a vital role in pinpointing areas where additional training may be advantageous. Furthermore, users can effortlessly track exceptions as they occur and assign reason codes using an intuitive workflow interface. By examining the compiled data, teams can uncover root causes and formulate effective strategies to tackle these challenges, which in turn leads to heightened operational efficiency and improved service quality. This all-encompassing methodology not only supports ongoing process enhancements but also significantly boosts overall organizational effectiveness, ensuring that teams are always ready to adapt to new challenges. As a result, RTEAM fosters an environment of proactive problem-solving and continuous growth.

Media

Media

Integrations Supported

First Arriving Dashboards
ADP Workforce Now
Google Calendar
Microsoft Outlook
QuickBooks Online

Integrations Supported

First Arriving Dashboards
ADP Workforce Now
Google Calendar
Microsoft Outlook
QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

$50.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eCore Software

Date Founded

1989

Company Location

United States

Company Website

www.ecoresoftware.com

Company Facts

Organization Name

DataTech911

Company Location

United States

Company Website

www.datatech911.com/solutions/rteam/

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

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