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What is eRAG?

GigaSpaces eRAG (Enterprise Retrieval Augmented Generation) is an AI-centric platform designed to enhance decision-making within businesses by enabling natural language communication with structured data sources like relational databases. Unlike traditional generative AI models that can often yield unreliable or fabricated outputs when dealing with structured data, eRAG employs deep semantic reasoning to transform user questions into SQL queries, retrieve relevant data, and produce accurate, context-aware responses. This pioneering approach ensures that the information provided is drawn from real-time, dependable data, thereby mitigating the risks associated with unverified outputs from AI systems. In addition, eRAG seamlessly integrates with diverse data sources, allowing organizations to fully leverage their existing data infrastructure. Beyond its integration capabilities, eRAG features comprehensive governance tools that monitor user interactions to maintain compliance with regulatory standards, thus encouraging responsible use of AI technology. This multifaceted strategy not only improves decision-making but also strengthens data integrity and regulatory compliance throughout the organization. As a result, organizations can trust that their AI-driven insights are both accurate and aligned with best practices in data management.

What is Graphlogic GL Platform?

The Graphlogic Conversational AI Platform offers a comprehensive suite that includes Robotic Process Automation for businesses, cutting-edge Conversational AI, and sophisticated Natural Language Understanding technology to develop innovative chatbots and voicebots. Additionally, it features Automatic Speech Recognition (ASR), Text-to-Speech (TTS) capabilities, and Retrieval Augmented Generation (RAG) pipelines powered by Large Language Models, enhancing its functionality. The platform's essential components encompass a robust Conversational AI Platform with Natural Language Understanding capabilities, RAG pipelines, and effective Speech to Text and Text-to-Speech engines, along with seamless channel connectivity. Furthermore, it provides an API Builder, a Visual Flow Builder, proactive outreach features, and comprehensive conversational analytics. Remarkably, the platform can be deployed in various environments, including SaaS, Private Cloud, or On-Premises, and supports both single-tenancy and multi-tenancy configurations, making it a versatile choice for diverse linguistic needs. With its extensive features, Graphlogic empowers enterprises to optimize customer interactions through advanced AI solutions.

Media

Media

Integrations Supported

Google Cloud BigQuery
IBM Db2
PostgreSQL
SAP Cloud Platform
SQL
SQL Server

Integrations Supported

Avaya Aura
ChatGPT
Facebook
Freshdesk
GENESYS
Google
Instagram
LINE
Salesforce
Telegram
Viber
WeChat
WhatsApp
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$75/1250 MAU/month
Cloud version pricing is per MAU or per 1 Min
On-Premises version is
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GigaSpaces

Date Founded

2000

Company Location

Israel

Company Website

www.gigaspaces.com/products/erag

Company Facts

Organization Name

Graphlogic

Date Founded

2023

Company Location

Serbia

Company Website

graphlogic.ai/

Categories and Features

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Natural Language Processing

Co-Reference Resolution
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Stemming/Lemmatization
Tokenization

Voice Bot

Not specified

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