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What is eRAG?

GigaSpaces eRAG (Enterprise Retrieval Augmented Generation) is an AI-centric platform designed to enhance decision-making within businesses by enabling natural language communication with structured data sources like relational databases. Unlike traditional generative AI models that can often yield unreliable or fabricated outputs when dealing with structured data, eRAG employs deep semantic reasoning to transform user questions into SQL queries, retrieve relevant data, and produce accurate, context-aware responses. This pioneering approach ensures that the information provided is drawn from real-time, dependable data, thereby mitigating the risks associated with unverified outputs from AI systems. In addition, eRAG seamlessly integrates with diverse data sources, allowing organizations to fully leverage their existing data infrastructure. Beyond its integration capabilities, eRAG features comprehensive governance tools that monitor user interactions to maintain compliance with regulatory standards, thus encouraging responsible use of AI technology. This multifaceted strategy not only improves decision-making but also strengthens data integrity and regulatory compliance throughout the organization. As a result, organizations can trust that their AI-driven insights are both accurate and aligned with best practices in data management.

What is Kotae?

Optimize your customer support experience with an AI chatbot that leverages your own content while maintaining your oversight. Kotae can be personalized and trained using data sourced from your website, training materials, and common inquiries. This allows Kotae to effectively manage customer questions by providing answers derived from your unique information. Enhance Kotae’s appearance to align with your brand by integrating your logo, selecting color themes, and creating a welcoming message for users. Moreover, you can customize AI-generated replies by establishing a personalized FAQ section tailored to your specific needs. Our technology incorporates the latest developments in chatbot functionality, utilizing OpenAI and retrieval-augmented generation methodologies. You can continually enhance Kotae's effectiveness by reviewing chat logs and adding more training resources. Available 24/7, Kotae acts as an intelligent and flexible assistant ready to cater to your requirements. It is capable of communicating with customers in over 80 languages, offering extensive support for a wide range of audiences. Additionally, our services are particularly advantageous for small businesses, providing specialized onboarding assistance in both Japanese and English to ensure a seamless integration process, making it easier for you to get started with this innovative tool.

Media

Media

Integrations Supported

Amazon RDS
GigaSpaces
Google Cloud BigQuery
IBM Db2
Oracle Database
PostgreSQL
SAP Cloud Platform
SQL
SQL Server

Integrations Supported

OpenAI

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$9 per month
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

GigaSpaces

Date Founded

2000

Company Location

Israel

Company Website

www.gigaspaces.com/products/erag

Company Facts

Organization Name

Kotae

Company Website

kotae.ai/

Categories and Features

Categories and Features

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