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What is eRSP?

eRSPâ„¢ is recognized as the leading cloud-based software solution for managing home care services, featuring customizable tools for client management, scheduling, billing, and payroll that cater to a variety of care types, including companion care, special needs, assisted living, and skilled services. Launched in 2002, eRSPâ„¢ was the pioneering cloud-based platform specifically designed for the private duty home care industry. It has adeptly adapted to the evolving landscape of home care, merging cutting-edge features with deep knowledge of service delivery to enhance agency operations. This software serves as an excellent resource for organizations involved in both private duty and skilled nursing care. Moreover, the eRSPâ„¢ Medicaid/Insurance suite enables agencies to optimize their workflows by consolidating essential business functions into a single, integrated solution. Our ongoing partnership with the Supported Living Community aims to create a customized eRSPâ„¢ offering that empowers organizations dedicated to helping individuals with developmental disabilities achieve independent living. Additionally, our strong focus on customization guarantees that every agency can effectively address the distinct needs of their client base, fostering better care outcomes and satisfaction. Ultimately, eRSPâ„¢ not only enhances operational efficiency but also enriches the overall quality of care delivered in the home care sector.

What is AppointMate?

Our intuitive private duty solution expertly manages all aspects of your agency's workflow, boosting productivity to accelerate business expansion. It offers a holistic perspective of all home care appointments consolidated into one easy-to-use interface. The system effectively matches the requirements of private duty clients with the skills, availability, and geographical locations of caregivers. Employee tasks are organized according to the organization's predefined procedures, which helps to avoid any scheduling conflicts or overlaps. It automates the distribution and receipt of appointment reminders and notifications for both staff and clients regarding overdue appointments, enhancing communication. In addition, it features various options for tracking non-medical home care overtime policies. This solution seamlessly connects with financial systems like QuickBooks and MAS 90, streamlining payroll processing and invoicing for accounts receivable. Users can conveniently monitor balances and make payments from a single screen. Caregiver calls from clients’ residences are authenticated through caller ID, ensuring reliability. Furthermore, it allows easy access to the contact information of both caregivers and clients, fostering better communication. This all-encompassing approach guarantees that your agency operates efficiently and effectively, setting the stage for long-term success and growth in the competitive home care industry. It empowers agency leaders with the tools they need to focus on quality care while managing their business operations seamlessly.

Media

Media

Integrations Supported

ADP Comprehensive Services
Microsoft Dynamics 365
Oracle PeopleSoft
Paychex Flex
Paycor
QuickBooks Online

Integrations Supported

ADP Comprehensive Services
Microsoft Dynamics 365
Oracle PeopleSoft
Paychex Flex
Paycor
QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kaleida Systems

Date Founded

2011

Company Location

United States

Company Website

www.kaleidasystems.com/index.html

Company Facts

Organization Name

Delta Health Technologies

Date Founded

1968

Company Location

United States

Company Website

deltahealthtech.com/appointmate/

Categories and Features

Home Care

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Categories and Features

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

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