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What is eRoom Suite?
eRoom Suite serves as a comprehensive communication platform designed to enhance guest satisfaction and simultaneously increase hotel revenue. Featuring over 16 user-friendly tools, it tailors each stage of the guest journey to cater to individual preferences. Key elements include eRoom CRM, which provides customized service options, eRoom PMS for efficient hotel management, eRoom ERP for handling financial and administrative tasks, and eRoom BI for thorough data analytics. Enhancements such as eRoom Cast, eRoom Hotspot, and eRoom Signage further elevate guest interaction. By collecting crucial feedback from guests, eRoom Suite enables hotels to develop more effective marketing approaches, potentially boosting upselling and cross-selling by more than 30%. Clients have experienced profit margins rise by as much as 8%, along with significant reductions in time spent on back-office functions. The platform's seamless integration capabilities and user-friendly interface establish it as a versatile solution that addresses the varied demands of hotels in the modern competitive landscape. Ultimately, eRoom Suite not only simplifies operational tasks but also significantly enriches the guest experience, fostering stronger customer loyalty.
What is SONIFI?
SONIFI emerges as a leading technology provider within the hospitality industry, offering cutting-edge solutions that significantly improve guest satisfaction while streamlining operations and boosting revenue streams. With a rich history spanning over forty years, SONIFI supports more than 5,400 locations and manages an extensive portfolio comprising over 1.1 million hotel rooms, resulting in over 300 million guest interactions annually. Their all-encompassing range of services features high-quality internet connectivity, interactive television systems designed to elevate in-room experiences, and streaming solutions like STAYCAST that facilitate seamless media sharing from personal devices to hotel TVs. Furthermore, they present an array of entertainment options, including tailored channel lineups and premium on-demand programming. As an officially designated supplier of standardized solutions, SONIFI collaborates with leading hotel chains such as Marriott, Hyatt, Hilton, Wyndham, and Choice Hotels, ensuring that their scalable technologies cater to the varied requirements of properties regardless of their scale or brand. Their unwavering dedication to improving the guest experience is evident through their ongoing innovation and responsiveness to evolving industry dynamics, making them a trusted partner for hotels aiming to stay competitive. In an ever-changing market, SONIFI continues to adapt and pave the way for future advancements in hospitality technology.
Integrations Supported
ASSA ABLOY Academy
Agilysys Analyze
Crave
Iris
Oracle Hospitality Suite8
Protel Cloud PMS
PwC Check-In
Runtriz
SMS-iT
Integrations Supported
ASSA ABLOY Academy
Agilysys Analyze
Crave
Iris
Oracle Hospitality Suite8
Protel Cloud PMS
PwC Check-In
Runtriz
SMS-iT
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
eRoom Suite
Date Founded
1991
Company Location
Spain
Company Website
www.eroomsuite.com
Company Facts
Organization Name
SONIFI
Date Founded
1980
Company Location
United States
Company Website
www.sonifi.com
