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What is eShopSync?

eShopSync acts as an essential bridge between eCommerce platforms and Salesforce, providing a wide range of functionalities. This tool significantly improves the management of online stores while also delivering the benefits associated with Customer Relationship Management (CRM) and retention strategies. By utilizing eShopSync, businesses can enhance their store's operations through effective customer support management. The integration with CRM systems allows for precise targeting of customers using accurate data at the most opportune times. In addition, it is instrumental in enhancing sales performance and driving substantial revenue, all while maintaining high customer satisfaction levels. Efficiently managing leads is crucial for boosting sales, and eShopSync allows any inquiries generated during store activities to be converted into leads within Salesforce. Moreover, it ensures that orders are synchronized in real-time with Salesforce, so when an order is made on the eCommerce platform, it is instantly recorded within Salesforce. This seamless connection not only optimizes operational workflows but also cultivates a more effective sales strategy, thus contributing to overall business growth. By integrating these systems, companies can achieve a competitive edge in the market.

What is Salesforce B2C Commerce?

Connect with your customers anytime and anywhere using our B2C ecommerce solution. Learn how Salesforce B2C Commerce empowers you to design unified and engaging digital shopping experiences, whether in online spaces or at physical locations. Previously known as Commerce Cloud Digital, this platform enables you to engage your target audience and deliver personalized shopping experiences across multiple commerce channels such as web, mobile, social media, and traditional stores. With a suite of powerful features, Salesforce B2C Commerce supports unique digital interactions and facilitates smooth transactions at each point of customer engagement. You can effortlessly launch new websites, tap into new markets, drive sales, and enhance business growth thanks to a plethora of ready-made capabilities. Furthermore, you can address issues like shopping cart abandonment through proven methods such as saved carts, efficient checkout systems, and quick payment solutions. Broaden your reach by merging digital commerce with social media platforms and online communities, including widely-used sites like Instagram and Facebook, to create a comprehensive shopping experience that appeals to consumers. As businesses utilize these resources, they not only improve customer satisfaction but also foster loyalty and encourage repeat purchases, ultimately contributing to sustained success in the competitive market.

Media

Media

Integrations Supported

BigCommerce
Bloomreach
CS-Cart Store Builder
Exposebox
Facebook
GhostRetail
Instagram
Joomla!
Journeys
Ketch
Kinective Bridge
Magento
MuleSoft Anypoint Platform
OpenCart
Prefixbox
PrestaShop
Quip
Salesforce
Shopify
WordPress

Integrations Supported

BigCommerce
Bloomreach
CS-Cart Store Builder
Exposebox
Facebook
GhostRetail
Instagram
Joomla!
Journeys
Ketch
Kinective Bridge
Magento
MuleSoft Anypoint Platform
OpenCart
Prefixbox
PrestaShop
Quip
Salesforce
Shopify
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Webkul

Date Founded

2010

Company Location

India

Company Website

eshopsync.com/features/

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/commerce-cloud/ecommerce/

Categories and Features

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

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