Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Newforma Reviews & Ratings
    174 Ratings
    Company Website
  • Runn Reviews & Ratings
    34 Ratings
    Company Website
  • SuperOps Reviews & Ratings
    222 Ratings
    Company Website
  • optivalue.ai Reviews & Ratings
    4 Ratings
    Company Website
  • Project Insight Reviews & Ratings
    101 Ratings
    Company Website
  • InEight Reviews & Ratings
    126 Ratings
    Company Website
  • Expedience Software Reviews & Ratings
    33 Ratings
    Company Website
  • Kantata Reviews & Ratings
    2,269 Ratings
    Company Website
  • Wrike Reviews & Ratings
    7,547 Ratings
  • Planview AdaptiveWork Reviews & Ratings
    713 Ratings
    Company Website

What is eTrack?

A comprehensive software system for managing practice and coordinating support is crucial for achieving both efficiency and profitability in construction projects. Overseeing a construction initiative requires careful management of various interlinked budgets, communication pathways, and documentation involving builders, clients, consultants, councils, and your workforce. The endeavor can be immensely fulfilling, as long as exceptional efficiency is upheld and every detail is meticulously controlled. With eTrack’s contract administration feature, you can keep everything organized by handling contract details, budgets, requests for information (RFI), architects’ instructions (AI), trades and materials, claims and payments, variation requests (VR), variation quotes (VQ), adjustments to contract sums (CSA), time extensions (EOT), defects, meeting minutes, insurance matters, compliance obligations, and a plethora of additional elements. As you manage multiple projects assigned to different teams and staff, eTrack promotes transparency and provides comprehensive oversight of the entire process, facilitating smooth operations. This heightened level of organization not only boosts productivity but also substantially lowers the likelihood of mistakes or oversights that could result in expensive delays or errors. Ultimately, utilizing such a robust system ensures that all aspects of the project are aligned and progressing as planned, further solidifying the foundation for success.

What is E-Track?

E-Track is a versatile customer service software designed specifically for small to medium-sized businesses and agencies, enabling the efficient management of trouble tickets from their creation to resolution, while also maximizing resource utilization. This all-in-one solution works effortlessly on both web and local area network platforms, offering a comprehensive strategy for customer service management. With its powerful online interface, E-Track incorporates numerous features such as alert systems, escalation methods, appointment management, and a rich knowledge base, all available in a single, unified platform. By simplifying these workflows, E-Track not only boosts operational efficiency but also greatly improves customer satisfaction levels. Furthermore, its user-friendly design ensures that both staff and clients can easily navigate and utilize the system to resolve issues promptly.

Media

Media

Integrations Supported

Microsoft 365

Integrations Supported

Microsoft 365

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eTrack Products

Company Location

Australia

Company Website

etrack.com.au

Company Facts

Organization Name

AdvanTec Information Systems

Date Founded

1998

Company Location

United States

Company Website

www.advantecis.com

Categories and Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

RFI

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Popular Alternatives

Popular Alternatives

E-Track Reviews & Ratings

E-Track

AdvanTec Information Systems
E-Track 24*7 Reviews & Ratings

E-Track 24*7

Notetech Software
eTrack Reviews & Ratings

eTrack

eTrack Products
WMS for 3PLs Reviews & Ratings

WMS for 3PLs

Andlor Logistics Systems