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What is eWORDofMOUTH?

eWORDofMOUTH, often known as eWOM, is recognized as the leading cardless loyalty, referral, and rewards system tailored for national chains. This groundbreaking platform effortlessly connects with online ordering systems, mobile platforms, and point of sale technologies. By providing a robust, enterprise-level digital marketing solution, eWOM allows businesses to implement one-time coupon codes, automated loyalty initiatives, email and referral marketing, as well as sophisticated customer segmentation and analytics capabilities. Research from Harris Interactive indicates that an impressive 78% of Millennials favor brands offering loyalty or rewards programs over those that do not. In addition, the advanced features of eWOM significantly reduce obstacles for both consumers and store operators by eliminating the necessity for mobile app downloads, physical loyalty cards, account management, tablets, and complicated redemption processes, thereby improving the overall customer experience. This makes eWOM not only a valuable asset for enhancing customer engagement but also essential for businesses focused on improving retention strategies, ultimately driving sales growth and brand loyalty.

What is Kangaroo Rewards?

Enhance customer loyalty and drive business growth using Kangaroo Rewards, a premier omnichannel loyalty solution relied upon by numerous SMBs and Fortune 500 companies alike. Create highly personalized interactions through tailored rewards, automated marketing campaigns, and your dedicated branded application. Experience a significant increase in average order values, as customers feel appreciated, are encouraged to spend more, and return frequently. Simplify your operations with an easy setup process and professional support at your disposal. Our precise data insights are designed to refine your loyalty program, boost ROI, and generate substantial profits. Kangaroo seamlessly integrates with top-tier POS, eCommerce, and marketing platforms including Shopify, Lightspeed, Magento, and Mailchimp, ensuring a comprehensive approach to customer engagement. This integration allows businesses to leverage their existing systems while enhancing customer experiences.

Media

Media

Integrations Supported

Integrations Supported

BigCommerce
Constant Contact
Klaviyo
Lightspeed Retail
Magento
Mailchimp
Shopify
Weevi
WooCommerce

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$99/month
Kangaroo offers 3 different packages.
Price varies from $99 - $299 per month depending on package features. Monthly & annual subscriptions are available.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eWORDofMOUTH

Date Founded

2008

Company Location

United States

Company Website

www.ewordofmouth.com

Company Facts

Organization Name

Kangaroo Rewards

Date Founded

2012

Company Location

Canada

Company Website

get.kangaroorewards.com/customerloyalty/

Categories and Features

Email Marketing

Customer Surveys
Dynamic Content
Landing Pages/Web Forms
Mobile Optimized Emails
Reporting/Analytics

Marketing Automation

Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence
Segmentation

Referral

Not specified

Categories and Features

Contest

Blind Judging
Social Promotions
Sweepstakes

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Feedback Collection
Gamification

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Survey Management
Text Analysis

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

eCommerce Marketing

Not specified

Employee Advocacy

Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions

Gamification

Contest Management
Feedback Management
For Sales
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management

Gift Card

Not specified

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Marketing Automation

Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Segmentation
Social Marketing

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Loyalty Program
Referral Tracking
Rewards Management

SMS Marketing

MMS
Mass Texting
Message Personalization
Mobile Coupons
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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