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Ratings and Reviews 8 Ratings
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What is eWORDofMOUTH?
eWORDofMOUTH, often known as eWOM, is recognized as the leading cardless loyalty, referral, and rewards system tailored for national chains. This groundbreaking platform effortlessly connects with online ordering systems, mobile platforms, and point of sale technologies. By providing a robust, enterprise-level digital marketing solution, eWOM allows businesses to implement one-time coupon codes, automated loyalty initiatives, email and referral marketing, as well as sophisticated customer segmentation and analytics capabilities. Research from Harris Interactive indicates that an impressive 78% of Millennials favor brands offering loyalty or rewards programs over those that do not. In addition, the advanced features of eWOM significantly reduce obstacles for both consumers and store operators by eliminating the necessity for mobile app downloads, physical loyalty cards, account management, tablets, and complicated redemption processes, thereby improving the overall customer experience. This makes eWOM not only a valuable asset for enhancing customer engagement but also essential for businesses focused on improving retention strategies, ultimately driving sales growth and brand loyalty.
What is Referral Factory?
Referral Factory helps companies of all sizes launch and scale customer referral programs without developers. Whether you’re a finance company, insurer, home services business, SaaS team, or another growing brand, Referral Factory gives you everything you need to promote, track, and reward referrals from start to finish.
Our no-code referral software makes it easy to launch a program tailored to your business and industry, with more ways to ask for referrals at the right time and promote your program across every channel.
With Referral Factory, you can launch a high-converting referral program in minutes using branded landing pages, built-in email notifications, advanced tracking, and automated rewards. You can fully white-label the experience so customers see your brand, not a third-party tool. Create referral links in one click, or let customers sign up for their own links.
Promote your referral program anywhere with widgets, pop-ups, sticky bars, QR codes, landing pages, and automated email campaigns. You can also embed your program inside your app or logged-in portal. For offline businesses, customers can submit leads through forms or share QR codes with friends and family.
Referral Factory helps you track referrals end to end, so you always know who referred who, what converted into paying customers, and who should be rewarded. You also get real-time analytics to measure performance and ROI, plus a fully branded referral portal where customers can view their links, referrals, and rewards.
Integrate with 8,000+ apps, including HubSpot, Salesforce, Stripe, Intercom, Zapier, and Make, or connect custom workflows through webhooks and our API. Offer 200+ reward options, including gift cards, vouchers, Stripe credits, PayPal payouts, digital cash cards, and custom rewards, with manual or automated reward delivery.
GDPR, SOC 2, and ISO 27001 compliant, with enterprise-grade security on all plans. Pricing starts at $95 with 24/7 support.
Integrations Supported
Axis LMS
HubSpot CRM
HubSpot Customer Platform
Intercom
Make
Pipedrive
Salesforce
ServiceTitan
Shopify
Stripe
Integrations Supported
Axis LMS
HubSpot CRM
HubSpot Customer Platform
Intercom
Make
Pipedrive
Salesforce
ServiceTitan
Shopify
Stripe
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$95 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
eWORDofMOUTH
Date Founded
2008
Company Location
United States
Company Website
www.ewordofmouth.com
Company Facts
Organization Name
Referral Factory
Date Founded
2020
Company Location
Netherlands
Company Website
referral-factory.com/
Categories and Features
Email Marketing
A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Referral
Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management
Categories and Features
Affiliate
The Affiliate Program presents a thrilling chance for marketers, entrepreneurs, and content creators to earn commissions by endorsing a top-tier referral marketing platform. By becoming an affiliate, you can tap into your audience and connections to generate revenue while assisting businesses in optimizing their referral initiatives.
Affiliate Management
Affiliate Tracking
Banner Management
Commission Management
Contest Management
Coupon Management
Email / Newsletter Communication
Fraud Detection
Multi Level Marketing (MLM)
Multi-Language
Social Sharing
Customer Advocacy
Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement
Lead Generation
Are you aiming to expand your customer reach and enhance your revenue? Referral Factory simplifies and optimizes lead generation by harnessing the influence of word-of-mouth marketing. Our platform enables you to design completely automated referral programs that transform your current customers into passionate supporters of your brand, effortlessly generating valuable leads around the clock!
Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification
Referral
The term "referral" pertains to the process of guiding an individual towards a specific person, company, or service, often accompanied by a positive recommendation. In the realm of business, it commonly signifies when a pleased customer or individual suggests a product, service, or organization to another person.
Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management