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What is eWORDofMOUTH?

eWORDofMOUTH, often known as eWOM, is recognized as the leading cardless loyalty, referral, and rewards system tailored for national chains. This groundbreaking platform effortlessly connects with online ordering systems, mobile platforms, and point of sale technologies. By providing a robust, enterprise-level digital marketing solution, eWOM allows businesses to implement one-time coupon codes, automated loyalty initiatives, email and referral marketing, as well as sophisticated customer segmentation and analytics capabilities. Research from Harris Interactive indicates that an impressive 78% of Millennials favor brands offering loyalty or rewards programs over those that do not. In addition, the advanced features of eWOM significantly reduce obstacles for both consumers and store operators by eliminating the necessity for mobile app downloads, physical loyalty cards, account management, tablets, and complicated redemption processes, thereby improving the overall customer experience. This makes eWOM not only a valuable asset for enhancing customer engagement but also essential for businesses focused on improving retention strategies, ultimately driving sales growth and brand loyalty.

What is Referral Rock?

Referral Rock simplifies the process for customers and partners to recommend your business, revealing the untapped capabilities of your brand. As a leading online referral marketing platform, it enables you to create excitement around your brand across social media, email, and mobile channels. The platform is adaptable, scalable, and user-friendly, providing seamless deployment that includes standard integrations via Zapier, Widget, and iFrame. Notable features encompass employee referral management, conversion tracking, and a comprehensive list of referral partners along with tracking sources of referrals. By harnessing these tools, businesses can effectively increase their reach and enhance customer engagement.

Media

Media

Integrations Supported

Integrations Supported

ActiveCampaign
Adobe Marketo Engage
BigCommerce
Easyflow
Emailable
HubSpot CRM
HubSpot Customer Platform
Integry
Intercom
NeverBounce
Salesforce
Shift4Shop
Shopify
Stackreaction
Zapier
Zoho CRM

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$200 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

eWORDofMOUTH

Date Founded

2008

Company Location

United States

Company Website

www.ewordofmouth.com

Company Facts

Organization Name

Referral Rock Software

Date Founded

2014

Company Location

United States

Company Website

referralrock.com

Categories and Features

Email Marketing

Customer Surveys
Dynamic Content
Landing Pages/Web Forms
Mobile Optimized Emails
Reporting/Analytics

Marketing Automation

Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence
Segmentation

Referral

Not specified

Categories and Features

Conversion Tracking

Not specified

Influencer Marketing

Campaign Management

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

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