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What is eWORDofMOUTH?

eWORDofMOUTH, often known as eWOM, is recognized as the leading cardless loyalty, referral, and rewards system tailored for national chains. This groundbreaking platform effortlessly connects with online ordering systems, mobile platforms, and point of sale technologies. By providing a robust, enterprise-level digital marketing solution, eWOM allows businesses to implement one-time coupon codes, automated loyalty initiatives, email and referral marketing, as well as sophisticated customer segmentation and analytics capabilities. Research from Harris Interactive indicates that an impressive 78% of Millennials favor brands offering loyalty or rewards programs over those that do not. In addition, the advanced features of eWOM significantly reduce obstacles for both consumers and store operators by eliminating the necessity for mobile app downloads, physical loyalty cards, account management, tablets, and complicated redemption processes, thereby improving the overall customer experience. This makes eWOM not only a valuable asset for enhancing customer engagement but also essential for businesses focused on improving retention strategies, ultimately driving sales growth and brand loyalty.

What is DirectDialogs?

Discover an all-encompassing loyalty platform that seamlessly integrates with your point of sale (POS), mobile application, website, e-commerce systems, and communication avenues. Our fully customizable white-label service enables you to design and oversee a personalized loyalty program tailored for both single and multi-location enterprises within our award-winning framework. Every interaction your customers have, whether at the POS, through mobile, or on the website, will be exclusively with your brand, while our platform works quietly in the background. You can choose to issue reward cards featuring your logo or initiate a cardless loyalty program through mobile numbers. Furthermore, mobile applications serve as a fantastic avenue for enhancing customer engagement, allowing users to check their points balance, locate the nearest store, and explore current offers. Additionally, our standalone loyalty app, available for both Android and iOS, can be customized to meet your precise business needs, ensuring it reflects your brand's identity and objectives. This level of adaptability enhances the customer experience, fostering loyalty and motivating repeat transactions, which ultimately contributes to your business's growth. By integrating these various components, you create a cohesive ecosystem that keeps your customers connected and engaged with your brand.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$15.00/month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Not specified

Company Facts

Organization Name

eWORDofMOUTH

Date Founded

2008

Company Location

United States

Company Website

www.ewordofmouth.com

Company Facts

Organization Name

DirectDialogs

Date Founded

2011

Company Location

United States

Company Website

www.directdialogs.com

Categories and Features

Email Marketing

Customer Surveys
Dynamic Content
Landing Pages/Web Forms
Mobile Optimized Emails
Reporting/Analytics

Marketing Automation

Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence
Segmentation

Referral

Not specified

Categories and Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Multi-Campaign

Customer Loyalty

CRM
Customer Activity Tracking
Discount Management
Membership Management
No-Card Loyalty System
Referral Tracking

Email Marketing

Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

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