Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 2 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • BrandMail Reviews & Ratings
    317 Ratings
    Company Website
  • Microsoft 365 Reviews & Ratings
    19,939 Ratings
  • Pipedrive Reviews & Ratings
    10,191 Ratings
    Company Website
  • Proton Mail Reviews & Ratings
    108,630 Ratings
    Company Website
  • Haystack Reviews & Ratings
    267 Ratings
    Company Website
  • Plauti Reviews & Ratings
    122 Ratings
    Company Website
  • ToogleBox Reviews & Ratings
    75 Ratings
    Company Website
  • Expedience Software Reviews & Ratings
    33 Ratings
    Company Website
  • Project Insight Reviews & Ratings
    101 Ratings
    Company Website
  • Pipeliner CRM Reviews & Ratings
    750 Ratings
    Company Website

What is eWay-CRM?

eWay-CRM brings customer management directly into your Microsoft Outlook and Teams. No more jumping between apps — handle contacts, sales, projects, and marketing in one place. It captures emails automatically, links them to your clients, and keeps your calendar and contact list in perfect sync. Need to act fast? Use the smart “Convert to” option to turn any email into a deal, task, or new contact with just a click. With built-in Teams integration, your entire organization can collaborate effortlessly on shared data and workflows. eWay-CRM helps you stay focused, save time, and manage your business where you already work — in Microsoft Outlook and Teams.

What is Emailgistics?

Emailgistics is a comprehensive solution for managing team inboxes within Microsoft Office 365. By leveraging its robust workflow and analytics capabilities, it significantly enhances team efficiency and aids in informed decision-making. With Emailgistics, you can seamlessly work within Outlook, ensuring that your email communications remain securely within Office 365. This tool streamlines the email routing process, allowing agents to dedicate their efforts to responding rather than manually sorting through messages. Its tracking features guarantee timely and precise responses to customer inquiries. Automated message routing can direct hundreds of emails to the appropriate team members in mere seconds, which optimizes workflow. Additionally, Outlook's functionality allows for the creation of specific folders for each agent, preventing the loss or duplication of emails. This helps ensure that no important correspondence slips through the cracks, while also allowing your team to maintain professionalism by addressing emails before they escalate. Overall, Emailgistics is an essential tool for teams looking to improve their email management and customer interactions.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Outlook
3CX
Microsoft Power Automate
Microsoft Power BI
Microsoft Teams
Poll Everywhere
QuickBooks Online
QuickBooks Online Advanced
Tableau
TeamViewer
WordPress
Zapier

Integrations Supported

Microsoft 365
Microsoft Outlook
3CX
Microsoft Power Automate
Microsoft Power BI
Microsoft Teams
Poll Everywhere
QuickBooks Online
QuickBooks Online Advanced
Tableau
TeamViewer
WordPress
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$20.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$10 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eWay System

Date Founded

2008

Company Location

USA and Czech Republic/Europe

Company Website

www.eway-crm.com

Company Facts

Organization Name

Emailgistics

Date Founded

2019

Company Location

Canada

Company Website

emailgistics.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Popular Alternatives

DejaOffice CRM Reviews & Ratings

DejaOffice CRM

CompanionLink Software

Popular Alternatives

SalesOutlook CRM Reviews & Ratings

SalesOutlook CRM

SalesOutlook, Inc