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What is easybee?

Transforming potential clients into devoted customers is entirely possible with Easybee's answering service, which significantly improves client interactions while allowing your staff to focus on their core responsibilities. Our live call answering service, paired with friendly receptionists, ensures that no call goes unanswered. When call volume becomes overwhelming, our skilled virtual receptionists are on standby to provide assistance, enhancing operational efficiency for businesses across a multitude of industries. This approach not only minimizes the costs related to hiring full-time staff but also allows you to handle a greater number of calls with greater accuracy. Much like your own personal receptionist, we are adept at managing all of your sales inquiries efficiently. Furthermore, our virtual receptionists can seamlessly forward calls or messages to you or any member of your team. We also take the initiative to collect vital information from incoming leads and enter it directly into your online CRM system, ensuring you have all the necessary data at your fingertips. With our virtual receptionists functioning as an extension of your business, you gain the benefits of an in-office team, which ultimately boosts your productivity and enhances customer satisfaction. By collaborating with us, you pave the way for a smooth integration of services that not only streamlines your operations but also propels your business towards sustainable growth. Embracing this partnership could be a transformative decision for your company's future.

What is AnswerFirst?

Our dedicated team of Virtual Receptionists is on hand 24/7, offering their expertise at a fraction of the cost of hiring a full-time receptionist for a standard 40-hour workweek. Studies show that there is an 80% chance that callers will hang up rather than leave a message in a voicemail system, with many disconnecting after just five rings. To address this issue, many companies are now choosing to outsource traditional telephone reception services. Our Customer Service Representatives, who possess professional training, can handle your incoming calls just like you would, with the capability of transferring calls to your office or mobile lines and providing detailed message-taking for prompt delivery. You can select our services to be available around the clock or limit them to peak hours, ensuring our support aligns with your business needs. It is vital to understand that failing to answer crucial revenue-generating or customer service calls can negatively impact your company's financial success. Moreover, AnswerFirst’s Customer Service Professionals are trained to manage your emails promptly, guaranteeing that no important communication slips through the cracks. By leveraging our services, you not only improve your business's response time but also strengthen relationships with your clients, fostering loyalty and trust in your brand. Ultimately, this proactive approach can lead to increased customer satisfaction and potential growth for your business.

Media

Media

Integrations Supported

Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM

Integrations Supported

Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$69 per month
Free Trial Offered?
Free Version

Pricing Information

$30 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

easybee

Company Location

El Salvador

Company Website

easybeereceptionist.com

Company Facts

Organization Name

AnswerFirst

Company Location

United States

Company Website

answerfirst.com/virtual-receptionist/

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