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What is easygrahak?

“easyGrahak” is an innovative platform designed for Customer Relationship and Sales Management, created with the expertise of experienced sales professionals who have effectively fostered business growth through their selling strategies. This intuitive tool equips businesses with a holistic 360° perspective of their customers, enabling the organization, management, and tracking of every interaction within the company in a well-structured way. With the “easyGrahak” CRM system, users can seamlessly manage and oversee all leads, inquiries, follow-ups, meeting schedules, reminders, client records, quotations, invoices, and receipts, ensuring that no detail is overlooked. This system not only streamlines these tasks but also significantly boosts overall productivity and enhances communication throughout the organization. By integrating such features, “easyGrahak” becomes an indispensable partner for companies striving to improve their customer relationship management and elevate their sales outcomes. In a competitive landscape, having a reliable system like "easyGrahak" can be the key differentiator for sustained business success.

What is Spinso ServiceDesk?

ServiceDesk offers a robust solution for businesses focused on customer service, enabling them to effectively manage both customer complaints and service agreements. Relying on outdated tools such as Excel or spreadsheets can lead to significant difficulties, such as a lack of centralized visibility and reduced control over scattered data that may be kept in various locations, including multiple folders, computers, branches, or even across different regions. This fragmented system not only complicates teamwork but also obstructs the ability to create detailed reports and analytics, as various stakeholders or managers often handle information in silos. By implementing ServiceDesk, businesses can benefit from organized and centralized management of all service-related data. The platform’s intuitive design and workflow capabilities empower teams to focus on critical tasks, ensuring quick responses. This feature set also supports the management of service contracts, including warranties and annual maintenance contracts (AMCs), while sending timely notifications for contracts that are about to expire, reminders for preventative maintenance, and the functionality to collect regional data and produce quotations. As a result, ServiceDesk enhances operational efficiency, promoting a smoother and more effective approach to managing service-related responsibilities. Moreover, by integrating all aspects of service management, it fosters better communication and collaboration across teams.

Media

Media

Integrations Supported

Microsoft Excel

Integrations Supported

Microsoft Excel

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$2 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Swarajya Infotech

Company Location

India

Company Website

swarajyatech.com

Company Facts

Organization Name

Spinso

Date Founded

1998

Company Location

India

Company Website

www.spinso.com/ServiceDesk/index.html

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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