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What is emnos?

The true measure of technology's success lies in its capacity to effectively address the needs of both you and your customers. Our technology platform has been carefully designed to empower clients, allowing them to confidently embark on their data journeys. It promotes independence in handling data capabilities, contributing to a collaborative relationship between emnos and our clients that yields significant results. By harnessing customer insights, we not only improve the overall customer experience but also foster loyalty and drive business expansion. Our platform, refined over twenty years, provides retail clients with vital insights that enhance loyalty and profitability. Through advanced retail data analytics, the emnos platform improves your decision-making, ensuring that you make well-informed choices consistently. You have the option to choose from our pre-existing modules, and we collaborate to customize them according to your unique workflows, definitions, and data sets. Our extensive retail analytics solutions accommodate a variety of channels, formats, and local specifics, offering a holistic approach to achieving results. By merging cutting-edge technology with actionable insights, we lay the groundwork for substantial transformations in your business processes, ultimately leading to a more dynamic and responsive organization. Thus, we envision a future where technology not only supports but actively drives your business forward.

What is Lexer?

Lexer serves as a Customer Data & Experience Platform that empowers brands such as Quiksilver, Igloo, Nine West, Rip Curl, and Supergoop! to enhance customer engagement and generate additional sales. Distinguished as the sole CDP tailored for the retail sector, Lexer synthesizes customer data from various systems into a cohesive overview and enhances it with predictive analytics, third-party data, and tailored surveys. Functioning as a comprehensive central hub for marketing, e-commerce, retail, and customer service, Lexer allows diverse teams to independently access customer insights, segment audiences effectively, orchestrate personalized marketing campaigns, enhance service quality, and evaluate performance against vital metrics and business KPIs. With a rare level of dedication and support in the SaaS field, our Success team equips clients with the technical skills, process efficiency, and transformative mindset required to unlock the full potential of Lexer. Lexer has demonstrated impressive results, including a 15x increase in campaign revenue compared to benchmarks for Rip Curl, an astonishing 600% ROI for total campaign performance reported by Wondercide, a 50% reduction in acquisition costs for Black Diamond, a fivefold increase in revenue from paid channels for Brand Collective, and a remarkable up to 270% improvement in email engagement for Harris Scarfe. These success stories exemplify the measurable impact Lexer can have on retail brands, reinforcing its position as an essential tool for driving growth and enhancing customer relationships.

Media

Media

Integrations Supported

Google Cloud Platform

Integrations Supported

BigCommerce
Braze
Cordial
Domo
Emarsys
Google Ads
HubSpot CRM
InMoment
Instagram
Klaviyo
Lightspeed Retail
LinkedIn
Listrak
Mailchimp
MyGuestlist
ReSci
Vero
commercetools
dotdigital Engagement Cloud

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

emnos

Company Location

Germany

Company Website

www.emnos.com/technology/#platform

Company Facts

Organization Name

Lexer

Date Founded

2008

Company Location

Australia

Company Website

lexer.io

Categories and Features

Retail Analytics

Not specified

Categories and Features

Audience Intelligence

Not specified

Clienteling

Not specified

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Identity Resolution

Not specified

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Personalization

Not specified

Predictive Analytics

Not specified

Retail Analytics

Not specified

Retail Intelligence

Not specified

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