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What is empathy.co?

Empathy.co stands at the forefront of Commerce Search and Discovery, championing ethical practices in the retail sector. With a dedicated team of 200 developers and engineers, Empathy.co empowers retail brands to deliver outstanding and reliable shopping experiences. The Empathy Platform is leveraged by top companies to transform their search functionalities, providing not only quick and relevant search results but also flexibility and complete control over the user experience. Its microservices are specifically crafted to enhance customer intimacy and transparency. The conversational search engine boasts a language-agnostic architecture complemented by engaging UI components. Additionally, the platform is user-friendly and visually appealing, equipped with robust analytics and merchandising tools, including the Empathy Playboard. Esteemed brands such as Carrefour, Kroger, Inditex, and Vodafone place their trust in our innovative solutions, ensuring they remain competitive in a rapidly evolving market. This commitment to excellence and customer satisfaction sets Empathy.co apart in the industry.

What is Voxpopme?

Experience qualitative feedback in an unprecedented manner, marked by incredible speed, broad accessibility, and deep insights. By leveraging video feedback, you can attain a richer understanding of your customers while nurturing empathy through agile qualitative insights at an expansive scale. Stay in tune with the ever-changing behaviors and perspectives of those key individuals who influence your business, empowering you to inspire action and make well-informed decisions. Agile Qual stands out as the most effective approach to cultivating a robust empathetic bond within your organization. Our effectiveness is not merely a statement; we have been honored as the top company in the Greenbook Research Industry Trends Report, which serves as the definitive resource for consumer insights. Transform your qualitative research into an agile endeavor through video feedback, which allows you to obtain the nuanced understanding you seek from your most valued audiences. This revolutionary method significantly minimizes both the time and cost typically associated with traditional focus groups and interviews. You can engage participants globally using a series of questions they can respond to via self-recorded videos, thereby amplifying both accessibility and reach in your research initiatives. This approach not only streamlines the feedback process but also enhances the quality of the insights gathered, ensuring that your findings are both relevant and actionable. Embrace this forward-thinking strategy to elevate your research capabilities and decision-making processes to new heights.

Media

Media

Integrations Supported

Integrations Supported

Alida
BERA
Digsite
Fuel Cycle
GutCheck
InMoment
Iteratively
KnowledgeHound
MarketCast
Methodify
Pendo
Qualtrics XM Platform
Zappi

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

empathy.co

Date Founded

2012

Company Location

Spain

Company Website

empathy.co

Company Facts

Organization Name

Voxpopme

Date Founded

2013

Company Location

United States

Company Website

voxpopme.com

Categories and Features

eCommerce Search

Not specified

Categories and Features

Customer Experience

Feedback Management

Market Research

Survey Management

Survey

Not specified

User Research

Not specified

Video

Analytics
Bulk Uploading
Closed Captions

Popular Alternatives

Popular Alternatives

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