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What is enVista Unified Commerce Platform?

enVista's Unified Commerce Platform is equipped with a comprehensive array of features tailored to meet the complex and evolving needs of today's omnichannel enterprises. Built on a microservices architecture, it utilizes a multi-enterprise integration framework paired with a cohesive data model, facilitating rapid integration that enables businesses to implement customer-centric, unified commerce solutions in a matter of weeks or months rather than years. This forward-thinking strategy significantly boosts operational efficiency and provides organizations the flexibility to swiftly respond to shifts in the market and evolving customer preferences, ultimately leading to improved overall performance and satisfaction.

What is ServitiumCRM?

ServitiumCRM is an advanced customer service platform designed to transform the customer support experience from reactive to proactive and ultimately predictive. By digitalizing the entire after-sales processes, it serves organizations across various sectors and locations, enhancing their service capabilities significantly. This comprehensive approach allows businesses to better anticipate customer needs and improve overall satisfaction.

Media

Media

Integrations Supported

Alexa
Oracle E-Business Suite
TimeXtender
WhatsApp

Integrations Supported

Alexa
Oracle E-Business Suite
TimeXtender
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

enVista

Date Founded

2002

Company Location

United States

Company Website

www.envistacorp.com/unified-commerce-platform

Company Facts

Organization Name

Path Infotech

Company Location

India

Company Website

www.servitiumcrm.com

Categories and Features

Dropshipping

Analytics / Reporting
Customer Service Management
Order Management
Price Optimization
Product Information Management (PIM)
Shipment Tracking
Sourcing Management
Supplier Management
eCommerce Integration

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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