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What is enVista Unified Commerce Platform?

enVista's Unified Commerce Platform is equipped with a comprehensive array of features tailored to meet the complex and evolving needs of today's omnichannel enterprises. Built on a microservices architecture, it utilizes a multi-enterprise integration framework paired with a cohesive data model, facilitating rapid integration that enables businesses to implement customer-centric, unified commerce solutions in a matter of weeks or months rather than years. This forward-thinking strategy significantly boosts operational efficiency and provides organizations the flexibility to swiftly respond to shifts in the market and evolving customer preferences, ultimately leading to improved overall performance and satisfaction.

What is ServitiumCRM?

ServitiumCRM is an advanced customer service platform designed to transform the customer support experience from reactive to proactive and ultimately predictive. By digitalizing the entire after-sales processes, it serves organizations across various sectors and locations, enhancing their service capabilities significantly. This comprehensive approach allows businesses to better anticipate customer needs and improve overall satisfaction.

Media

Media

Integrations Supported

TimeXtender

Integrations Supported

Alexa
Oracle E-Business Suite
WhatsApp

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

enVista

Date Founded

2002

Company Location

United States

Company Website

www.envistacorp.com/unified-commerce-platform

Company Facts

Organization Name

Path Infotech

Company Location

India

Company Website

www.servitiumcrm.com

Categories and Features

Dropshipping

Analytics / Reporting
Customer Service Management
Order Management
Shipment Tracking
Sourcing Management
Supplier Management
eCommerce Integration

Categories and Features

CRM

Call Logging

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Self Service Portal
Surveys & Feedback
Virtual Assistant
Workflow Management

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