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What is erxes?

We offer a comprehensive solution that integrates sales, marketing, customer service, and sales teams, all centered around enhancing the customer experience. Our goal is to create equal opportunities for all businesses, facilitating their growth and productivity. Our platform includes several key features: * Growth Hacking empowers you to utilize growth marketing strategies to expand your business effectively. * Transform potential leads into clients using SMS and Email Marketing. * Ensure no lead is overlooked by utilizing customizable Pop-ups and Forms. * Facilitate the conversion of leads to successful outcomes with our Kanban-style boards in the Sales Pipeline. * Oversee all customer interactions through efficient Contact Management. * Lead Scoring enables you to pinpoint qualified leads, boosting sales effectiveness. * The Team Inbox keeps communication flowing between your customers and employees. * Messenger allows for ongoing omnichannel communication with your clientele. * Leverage the Knowledge Base to provide valuable information to both your customers and employees, fostering a well-informed community. This holistic approach ensures that every aspect of customer engagement is addressed seamlessly.

What is Cirrus CRM?

Every organization has its own unique sales methodologies. Cirrus CRM equips you with all the necessary tools, and if you require additional features, we are more than happy to customize the platform to suit your specific business requirements. Our experienced sales team is here to help you maximize and implement the most efficient CRM solution tailored to your needs. Enable your sales team to identify, prioritize, and explore your current relationships more deeply. Leverage authentic sales insights from your ERP and finance systems to effectively segment your customer base, focusing on your top-tier A and B clients as well as potential leads, while quickly assigning relevant tasks and activities. Achieve a comprehensive view of the status of upcoming deals, identify those that may need some encouragement, and recognize any that have stalled in the pipeline. By eliminating opportunities that are no longer viable, you can refocus your sales team's energy on the prospects that truly matter, leading to a more productive and targeted sales strategy. This approach not only boosts the efficiency of your sales efforts but also contributes significantly to the overall success of your business. Ultimately, by refining your CRM processes, you set the stage for sustained growth and improved customer relationships.

Media

Media

Integrations Supported

BI Book
Easyflow
Facebook
Facebook Messenger
GetAccept
Gmail
Integrately
KonnectzIT
Sunshine Conversations
Telegram
Twilio
Viber
WeChat
WhatsApp
X (Twitter)

Integrations Supported

BI Book
Easyflow
Facebook
Facebook Messenger
GetAccept
Gmail
Integrately
KonnectzIT
Sunshine Conversations
Telegram
Twilio
Viber
WeChat
WhatsApp
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

$20/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

erxes

Date Founded

2017

Company Location

United States

Company Website

erxes.io

Company Facts

Organization Name

Care Of CRM

Date Founded

2001

Company Location

Sweden

Company Website

careofcrm.com/en/en-home/

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Sales Intelligence

CRM Integration
Data Cleaning
Data Enrichment
Data Import/Export
Data Mining
Data Verification
Email Integration
Lead Scoring
List Building
Performance Management
Pipeline Management
Predictive Modeling/Analytics
Prospecting Tools
Reporting/Analytics
Sales Forecasting

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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