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What is erxes?

We offer a comprehensive solution that integrates sales, marketing, customer service, and sales teams, all centered around enhancing the customer experience. Our goal is to create equal opportunities for all businesses, facilitating their growth and productivity. Our platform includes several key features: * Growth Hacking empowers you to utilize growth marketing strategies to expand your business effectively. * Transform potential leads into clients using SMS and Email Marketing. * Ensure no lead is overlooked by utilizing customizable Pop-ups and Forms. * Facilitate the conversion of leads to successful outcomes with our Kanban-style boards in the Sales Pipeline. * Oversee all customer interactions through efficient Contact Management. * Lead Scoring enables you to pinpoint qualified leads, boosting sales effectiveness. * The Team Inbox keeps communication flowing between your customers and employees. * Messenger allows for ongoing omnichannel communication with your clientele. * Leverage the Knowledge Base to provide valuable information to both your customers and employees, fostering a well-informed community. This holistic approach ensures that every aspect of customer engagement is addressed seamlessly.

What is NeoCRM?

Customer Relationship Management (CRM) Software serves to enhance and simplify a large portion of the sales processes within organizations. When integrated with marketing technologies like marketing automation, CRM systems present an outstanding chance for both small enterprises and large companies to thrive. It is essential for every business to adeptly manage potential customers, leads, prospects, ongoing activities, and existing clientele with careful precision. This software is integral to such strategies, facilitating a smoother and more efficient management of the sales process. A robust marketing strategy ensures that high-quality leads consistently enter the sales pipeline. Unfortunately, many sales platforms come with only basic marketing features, compelling businesses to seek out and integrate additional marketing tools, which can be both expensive and complex. Relying on multiple separate systems can create inefficiencies and obstruct overall productivity. Therefore, identifying a comprehensive CRM solution that incorporates both sales and marketing capabilities can greatly enhance the effectiveness of organizations for years to come. By doing so, businesses can streamline their operations and focus more on growth and customer satisfaction.

Media

Media

Integrations Supported

Easyflow
Facebook
Facebook Messenger
Gmail
Integrately
KonnectzIT
Sunshine Conversations
Telegram
Twilio
Viber
WeChat
WhatsApp
X (Twitter)

Integrations Supported

API Availability

API Availability

Pricing Information

$20/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

erxes

Date Founded

2017

Company Location

United States

Company Website

erxes.io

Company Facts

Organization Name

Neolite Infotech India

Company Location

India

Company Website

neolite.in/products/neocrm/

Categories and Features

Contact Management

Activity Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Interaction Tracking
Lead Management
Sales Pipeline Management
Segmentation

CRM

Call Logging
Email Marketing
Internal Chat Integration
Segmentation
Social Media Integration
Task Management

Customer Service

Knowledge Base
Live Chat
Performance Metrics

Marketing Automation

Customizable CTAs
Landing Pages / Web Forms
Lead Scoring
Segmentation
Website Visitor Tracking

Sales Intelligence

Data Import/Export
Pipeline Management
Reporting/Analytics

Categories and Features

CRM

Not specified

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