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What is erxes?

We offer a comprehensive solution that integrates sales, marketing, customer service, and sales teams, all centered around enhancing the customer experience. Our goal is to create equal opportunities for all businesses, facilitating their growth and productivity. Our platform includes several key features: * Growth Hacking empowers you to utilize growth marketing strategies to expand your business effectively. * Transform potential leads into clients using SMS and Email Marketing. * Ensure no lead is overlooked by utilizing customizable Pop-ups and Forms. * Facilitate the conversion of leads to successful outcomes with our Kanban-style boards in the Sales Pipeline. * Oversee all customer interactions through efficient Contact Management. * Lead Scoring enables you to pinpoint qualified leads, boosting sales effectiveness. * The Team Inbox keeps communication flowing between your customers and employees. * Messenger allows for ongoing omnichannel communication with your clientele. * Leverage the Knowledge Base to provide valuable information to both your customers and employees, fostering a well-informed community. This holistic approach ensures that every aspect of customer engagement is addressed seamlessly.

What is Zoomaworks?

Zooma is now available for any enterprise that interacts with customers, making it an inclusive solution for various businesses. This all-encompassing software platform is tailored for consultants, managers, and administrators working in travel-related sectors, as well as any organization prioritizing customer engagement and sales. It provides a comprehensive overview of your business operations, arming you with vital tools to increase efficiency, enhance client satisfaction, attract and qualify sales leads, and ultimately improve profitability—all through one integrated system. The platform includes data-driven, customized marketing strategies, along with in-depth analytical reports and planning resources. Clients will appreciate the extra effort you invest in understanding their needs, which enables you to support them more effectively in reaching their objectives. Moreover, collaboration with your accountant or bookkeeper is seamless, while staff access can be restricted to the relevant areas pertinent to their roles. With the incorporation of Bank Feeds, monitoring cash flow, managing bills, and simplifying usage becomes a breeze. This holistic strategy empowers businesses to excel in a competitive landscape, fostering growth and innovation along the way. Ultimately, Zooma stands out as a transformative tool for any enterprise aiming to enhance its customer-focused approach.

Media

Media

Integrations Supported

Easyflow
Facebook
Facebook Messenger
Gmail
Integrately
KonnectzIT
Sunshine Conversations
Telegram
Twilio
Viber
WeChat
WhatsApp
X (Twitter)

Integrations Supported

API Availability

API Availability

Pricing Information

$20/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

erxes

Date Founded

2017

Company Location

United States

Company Website

erxes.io

Company Facts

Organization Name

Zoomaworks

Company Location

Australia

Company Website

zoomaworks.com

Categories and Features

Contact Management

Activity Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Interaction Tracking
Lead Management
Sales Pipeline Management
Segmentation

CRM

Call Logging
Email Marketing
Internal Chat Integration
Segmentation
Social Media Integration
Task Management

Customer Service

Knowledge Base
Live Chat
Performance Metrics

Marketing Automation

Customizable CTAs
Landing Pages / Web Forms
Lead Scoring
Segmentation
Website Visitor Tracking

Sales Intelligence

Data Import/Export
Pipeline Management
Reporting/Analytics

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

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