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What is esendex?

With a striking 97% of your customers possessing smartphones, there exists a significant opportunity to engage with them via a device they have on hand at all times. Our dedicated team is here to help you harness the full capabilities of mobile messaging effectively. In the current business environment, it is essential to practice ethical debt collection; companies need to ensure payment collection while acknowledging that numerous clients encounter difficulties and need tailored assistance. Our award-winning Mobile Collections platform allows you to strike an ideal balance between these competing demands. By implementing a mobile-first strategy for customer notifications, you can significantly reduce costs linked to missed appointments, foster customer loyalty, and decrease service-related expenses. The solutions we offer vary from simple yet effective SMS communications to dynamic two-way interactions. Customers increasingly prefer engaging with brands on their chosen platforms, such as WhatsApp, SMS, and RCS, while businesses seek efficient methods to manage all customer communications seamlessly. Our all-encompassing omnichannel chat platform is crafted to streamline this entire process effectively and conveniently. By integrating these advanced tools, you can revolutionize customer engagement, enhance your service delivery, and ultimately drive greater satisfaction among your clientele. Doing so will also position your business to adapt to the ever-evolving landscape of customer communication preferences.

What is Acapela?

Acapela allows you to manage your notifications with precision, enabling you to capture, sort, and respond to them all from one unified platform. By optimizing your workflow, you can support your team at an accelerated pace. The powerful desktop application, paired with user-friendly keyboard shortcuts, allows you to navigate notifications at an impressive speed. Interacting with your coworkers becomes significantly more enjoyable as a result. With the capability to set up smart filters that take care of the tedious tasks for you, you'll greatly improve your productivity and remove obstacles from your workflow. Strive for Notification Zero using our effective triage system, which reduces the stress of your daily tasks by simplifying the management of incoming requests, no matter how many you receive. This efficient handling not only enhances productivity but also revolutionizes your engagement with notifications, fostering a more orderly and relaxed workplace. Ultimately, with Acapela, you can expect a transformative experience that elevates both your efficiency and overall job satisfaction.

Media

Media

Integrations Supported

Arlo Training Management Software
GoldMine CRM
Microsoft Outlook
Peppermint CX365
PetLinx
SEGMENTAIL
Totality
WhatsApp
Wufoo
Zapier
Zendesk

Integrations Supported

Apple Mail
Figma
GitHub
Google Calendar
Google Docs
Google Sheets
Jira
Notion
Slack

API Availability

Has API

API Availability

Pricing Information

$92 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

esendex

Date Founded

2001

Company Location

United Kingdom

Company Website

www.esendex.co.uk

Company Facts

Organization Name

Acapela

Date Founded

2020

Company Location

Germany

Company Website

acapela.com

Categories and Features

Categories and Features

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