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What is Operate?

Operate by essensys is a unique software solution crafted for intelligent coworking spaces, offering crucial tools to the most ambitious managers of flexible work environments worldwide. Our platform features a powerful system that effectively manages essential daily operations within coworking facilities. Tailored specifically for dynamic operators with multiple locations, essensys technology streamlines intricate processes while granting you extensive control over your coworking business, which ultimately leads to enhanced efficiency and operational success. Furthermore, our cutting-edge tools are designed to adapt to the changing demands of the modern workspace landscape, ensuring you stay ahead in this competitive market. This adaptability is key to navigating the future of coworking effectively.

What is Hamlet?

Hamlet is a coworking and flexible workspace management software platform developed to help operators automate administrative processes and manage shared facilities. The software supports coworking centers, serviced offices, flexible office portfolios, shared kitchens, studios, treatment spaces, and other membership-based facilities. Its membership management capabilities allow organizations to configure recurring plans, dedicated desks, hot desks, day passes, virtual offices, and customized workspace offerings. Automated billing tools generate invoices, collect payments, issue receipts, retry failed transactions, and send overdue payment reminders according to configurable schedules. Integrations with Stripe and Worldpay enable card and direct debit processing, while two-way Xero synchronization connects billing activities with accounting records. The booking system provides live availability and configurable pricing for meeting rooms, desks, private offices, studios, equipment, and other reservable resources. Operators can establish different rates for members and visitors, allocate membership credits, and offer additional services such as catering, parking, and equipment rentals. Hamlet's branded member portal and iOS and Android applications allow customers to make reservations, view invoices, complete payments, check in, and communicate with workspace staff. A centralized conversation hub combines sales inquiries, support requests, email, chat, customer notes, and follow-up tasks within shared contact records. Multi-location management features provide site-specific permissions, portfolio-wide reporting, revenue analytics, resource utilization tracking, and visibility into outstanding payments. Additional capabilities include community announcements, direct messaging, booking reminders, onboarding automation, Google Calendar integration, supported door access integrations, an open API, and configurable workflows for managing daily workspace operations.

Media

Media

No images available

Integrations Supported

Easyflow
Emburse Abacus
OfficeSpace Software
QuickBooks Online
Sage Payroll
Stripe
WinCall
Wufoo
Xero
Zapier

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$350 AUD/location/month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

essensys

Date Founded

2006

Company Location

United Kingdom

Company Website

essensys.tech/

Company Facts

Organization Name

Hamlet

Date Founded

2018

Company Location

Sydney, Australia.

Company Website

hamletco.space/

Categories and Features

Coworking Management

Not specified

Space Management

For Offices
Occupancy Management
Space Reservation
Usage Tracking / Analytics

Categories and Features

Coworking Management

Not specified

Space Management

Not specified

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