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What is exactTrax?

The exactTraxâ„¢ service provides an outstanding ability to oversee fishing vessels and smaller commercial boats globally through the use of AIS Class B receivers. This innovative tracking system streamlines fleet management and ensures that any vessel equipped with an AIS transponder can be monitored over extensive distances, capitalizing on the sophisticated Satellite AIS technology developed by exactTrax. Clients who take advantage of the exactTrax data service can look forward to thorough monitoring of boats fitted with transponders, resulting in an unmatched comprehension of international maritime activities. The enhanced insights offered by this service are crucial for numerous marine applications, such as protecting fisheries, preserving marine ecosystems, and improving maritime security by allowing for better analysis of unidentified 'dark' targets. In doing so, exactTrax significantly boosts maritime safety while providing essential information that enhances awareness of oceanic operations. This pioneering solution not only improves real-time tracking capabilities but also promotes a more secure and sustainable marine environment. By offering such advanced features, exactTrax plays a vital role in shaping the future of maritime operations.

What is IssuTrax?

Enhancing the experiences of guests, increasing staff productivity, improving communication, and driving revenue growth are key objectives for the hospitality industry. A comprehensive and intuitive collection of web and mobile tools designed for facility maintenance and service automation caters specifically to hotels, cruise ships, resorts, and property management, all with the goal of enriching their environments, safeguarding their assets, and optimizing maintenance while elevating guest service standards. IssuTrax™ acts as a flexible software solution for tracking issues and managing maintenance, which promotes efficiency, collaboration, and accountability by providing users with vital tools and systems essential for outstanding customer support. By integrating personnel, locations, and resources into a cohesive system, IssuTrax facilitates real-time collaboration and creates a robust framework for generating, tracking, and overseeing guest service requests, maintenance tasks, safety issues, and vendor work, all in one streamlined platform. This forward-thinking strategy not only simplifies operational processes but also guarantees that every detail of guest satisfaction is carefully managed and enhanced. Additionally, the system’s capability to adapt to varying operational needs makes it an invaluable asset for those in the hospitality sector.

Media

Media

Integrations Supported

ArcGIS

Integrations Supported

ArcGIS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

exactEarth

Company Location

Canada

Company Website

www.exactearth.com/product-exacttrax

Company Facts

Organization Name

OnboarD Software

Date Founded

2000

Company Location

United States

Company Website

www.onbts.com

Categories and Features

Categories and Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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