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What is gen.video?

Our cutting-edge solution effectively merges sales conversion metrics with retail syndication, allowing you to create engaging content that produces tangible results. You can design customized and interactive shopping experiences that elevate social commerce and give your customers the flexibility to shop at their chosen retailers. This strategy not only equips you with vital shopper insights but also enables the formation of specific audience segments to fine-tune your media expenditures successfully. We excel in creating impactful product videos and lifestyle imagery from reputable sources to enhance the retail product pages that feature your goods. By implementing our unique shopping experiences, you can establish clear pathways to purchase throughout every digital interaction, empowering consumers to select where they buy your products while simultaneously collecting invaluable shopper data. Moreover, streamline your operations with our sophisticated content approval system that provides tailored views and workflows for different social platforms, supported by high-quality collaboration tools that improve and expedite the feedback and approval processes for your content. With these advanced features, you can guarantee a more efficient content management process that ultimately boosts engagement and conversion rates, leading to greater overall success for your business. By prioritizing consumer choice and streamlined workflows, you set a foundation for long-term growth and customer loyalty.

What is Immerss Live Commerce?

Immerss Live Commerce stands out as a pioneering live-commerce platform designed to transform the online shopping landscape through interactive and human-driven engagement. This cutting-edge solution enables brands and retailers to conduct live shopping events, create personalized virtual co-shopping experiences, and engage customers via AI-powered chat agents, all within their own websites. The platform offers shoppable video streams, live chat features during events, and access to recorded shopping sessions, allowing viewers to make purchases while watching or interacting. Notably, live chat interactions achieve a remarkable conversion rate of around 28%, a stark contrast to the typical 2% seen in standard online checkout methods. By creating a guided and immersive shopping experience, it not only boosts sales conversion rates but also enhances the average order value and reduces return rates. Furthermore, the platform incorporates 'outbound clienteling' functionalities for proactive customer outreach, provides digital associates with real-time interaction tools, and delivers extensive sales tracking and analytics for live events, empowering businesses to refine their approaches. Immerss Live Commerce is thus actively redefining the online shopping experience by merging advanced technology with a personal touch, ultimately placing customer engagement at the forefront of e-commerce innovation. This evolution in shopping not only caters to consumer preferences but also paves the way for a more interactive retail future.

Media

Media

Integrations Supported

Adobe Experience Platform
Gorgias
Intercom
LiveChat
Magento
Olark
Salesforce Agentforce Commerce
Shopify
Tidio
WooCommerce
Zendesk

Integrations Supported

Adobe Experience Platform
Gorgias
Intercom
LiveChat
Magento
Olark
Salesforce Agentforce Commerce
Shopify
Tidio
WooCommerce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$66 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

gen.video

Date Founded

1999

Company Location

United States

Company Website

www.gen.video/

Company Facts

Organization Name

Immerss

Date Founded

2015

Company Location

United States

Company Website

www.immerss.live/

Categories and Features

Influencer Marketing

CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring

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